TrackForge Pro - Customer Tracking PortalTrackForge Pro - Customer Tracking Portal
Branded WooCommerce order tracking portal with ETA, stages, courier details, email/messages, logs, and demo mode. Recently UpdatedTrackForge Pro - Customer Tracking Portal
Branded WooCommerce order tracking portal with ETA, stages, courier details, email/messages, logs...
Overview
TrackForge Pro is a customer tracking portal plugin for WooCommerce stores that want to give buyers a polished order progress experience without building a custom tracking system from scratch.
The plugin adds a branded tracking page where customers can look up their order using the order ID and billing email. Store owners can show a visual fulfillment timeline, estimated delivery details, courier information, customer-facing stage history, and current order progress in a clean WooCommerce-focused workflow.
TrackForge Pro does not replace WooCommerce order statuses. It adds a separate customer-facing tracking layer that can be customized with fulfillment stages, timeline styles, notification templates, courier fields, and reliability logs.
It includes a shortcode, native block editor support, My Account timeline integration, WooCommerce order edit controls, email alerts, message alerts, optional SMTP delivery, courier tracking fields, notification logs, privacy tools, and a Reviewer Mode that creates demo data for quick marketplace testing.
This plugin is useful for WooCommerce stores that want a more professional post-purchase experience, clearer customer communication, and a branded tracking portal without relying on a full shipping platform.
Features
- Branded customer tracking portal for WooCommerce.
- Tracking page shortcode: [trackforge_tracking].
- Native TrackForge Tracking Portal block for the block editor.
- Secure customer lookup using order ID and billing email.
- My Account order action and order details timeline.
- WooCommerce customer email tracking card/link.
- Custom fulfillment stages with colors, icons, ordering, and enabled/disabled states.
- Stage history timeline with timestamps.
- Three timeline styles: Premium Card, Classic Timeline, and Compact Status.
- Estimated delivery support with default business-day range and per-order ETA override.
- Email alerts with per-stage subject/body templates.
- Optional SMTP settings for more reliable mail delivery.
- Message notifications with Mock Provider, Twilio WhatsApp, and WhatsApp Cloud API support.
- Per-stage message templates with placeholders.
- Manual courier tracking fields for provider, tracking number, tracking URL, and latest status.
- Custom Courier API example provider.
- WP-Cron courier sync hook.
- Notification logs for email, messages, and courier sync results.
- Failed notification retry and status filtering.
- Merchant dashboard metrics for tracking page views, lookups, success rate, and failures.
- Reviewer Mode with demo tracking page, sample order, sample stages, mock message setup, and sample logs.
- Log retention setting and optional uninstall cleanup.
- WordPress privacy exporter/eraser support for notification logs.
- WooCommerce HPOS compatibility declaration.
Requirements
- WordPress 6.0 or higher.
- WooCommerce 8.0 or higher.
- PHP 7.4 or higher.
- A published WordPress page for the tracking portal.
- Email or SMTP configuration is recommended for production notifications.
Twilio or WhatsApp Cloud credentials are required only if real WhatsApp sending is enabled.
Instructions
- Upload and install the TrackForge Pro ZIP file from WordPress Admin > Plugins > Add New > Upload Plugin.
- Activate TrackForge Pro.
- Make sure WooCommerce is installed and active.
- Open WordPress Admin > TrackForge Pro.
- Configure the plugin settings, including branding, tracking page, ETA, notifications, courier settings, and log retention.
- Create a public page such as "Track Order".
- Add the TrackForge Tracking Portal block or the shortcode [trackforge_tracking].
- Publish the page and select it in TrackForge Pro settings.
- Open TrackForge Pro > Stages to customize the customer-facing fulfillment stages.
- Open a WooCommerce order and use the TrackForge order meta box to set the current stage, ETA, courier provider, tracking number, and tracking URL.
- Customers can now use the tracking page with their order ID and billing email.
- For demo or reviewer testing, open TrackForge Pro > Reviewer Mode and create demo data.
| Category | Plugins / WordPress / Miscellaneous |
| First release | 25 June 2026 |
| Last update | 25 June 2026 |
| Supported CMS | WooCommerce 6.x, WooCommerce 7.x, WooCommerce 8.x, WordPress 6.0, WordPress 6.1, WordPress 6.2, WordPress 6.3, WordPress 6.4, WordPress 6.5, WooCommerce 9.x, WordPress 6.6, WordPress 6.7, WordPress 6.8 |
| Files included | .php, .css, .html |
| Tags | ecommerce, woocommerce, wordpress plugin, notifications, shipment tracking, order tracking, customer portal, hpos, tracking portal, delivery eta, courier tracking, email alerts, message alerts, order timeline, fulfillment |








