AI-Customer-Support-SaaS (RAG) is a modern, enterprise-grade AI-powered customer support platform designed to help businesses automate customer interactions, reduce response time, and improve customer satisfaction. Built with the MERN Stack, OpenAI, and Retrieval-Augmented Generation (RAG), this SaaS solution enables organizations to create intelligent AI assistants that answer customer queries using their own documents and knowledge base.
The platform combines a beautiful, responsive user interface with powerful backend architecture, making it suitable for startups, enterprises, agencies, e-commerce businesses, SaaS companies, educational institutions, healthcare organizations, and customer support teams.
With secure authentication, real-time conversations, analytics dashboards, document management, and AI-powered responses, this project provides everything required to build a next-generation customer support system.

AI‑powered customer support using Retrieval‑Augmented Generation (RAG)Multi‑language support (English, Hindi, Gujarati, etc.)Scalable SaaS architecture with Node.js backendEasy integration with existing CRM or ticketing systemsReal‑time chat interface with context‑aware responsesAdmin dashboard for analytics and conversation logsSecure authentication and role‑based access

Node.js v18+MongoDB or PostgreSQL databaseVector database (e.g., Pinecone, Weaviate, or FAISS)API key for OpenAI or compatible LLM providerHosting server with HTTPS enabled

Unzip the main file package.
Run npm install to install dependencies.
Run npm run dev
Access the demo at  
Login with admin credentials to configure settings.