70 Support questions or comments

• 
  Apr 8, 2020
  gfelife

  1. Can you add a view for .docx, .pptx, .pdf products?  For example, I'm looking to sell .docx and .pdf files. I need a view sample screen which shows the sample of the page
  2. Can you add a view for video products? For example, someone selling a video, and people want to view it before buying.  So we want to offer a view sample where video can be played before buying.
  
  Let me know.
  
• 
  Apr 8, 2020
  Seunex Author

  Hi thank you for your interest.
  
  1. That feature is possible but it after sale support.
  
  2. This video preview is in mur update plan but if you can not wait for update (Because it has no date) please send me message after buying I will do that for you.
  
  Thank you

• 
  Apr 7, 2020
  tsneade Purchased

  Presale questions:
  
  I don't see anywhere in the admin panel to disable the blog, free files and flash sale from the home page view?
  Is this possible
• View 12 more replies
• 
  Apr 7, 2020
  Seunex Author

  Yes.
  
  To disable blog just leave blog empty meaning that if you don't want blog do not post. If the blog is empty the system will not show any thing related to blog.
  
  For free file and flash bsale also leave empty to remove the link of flash sale and free files I will tell you the line of code to delete.
  
  Meanwhile for blog of the blog is empty the link won't appear.
  
  Thank you for your interest.
• 
  Apr 7, 2020
  tsneade Purchased

  Thank You.
  Also the extended license price does not show up on any posting.
  I also tried to edit and update and does not work?
• 
  Apr 7, 2020
  Seunex Author

  Current version uses only regular liecence because we need to build a very unique PDF liecence for extended liecence so am working this in the nearest update.
  
  Regular liecence is the main item price.
  
  We added the extended liecence Field so it can be easier to update when for already buyer when the feature is fully ready.
  
  You can not edit any thing in the demo it disabled for security reasons.
• 
  Apr 7, 2020
  tsneade Purchased

  Thank you
  If I buy today , does it come with install details?
  Will you support me with help if needed or error fixed etc?
• 
  Apr 7, 2020
  Seunex Author

  Ofcourse support is free any very accurate.
  
  It comes with easy install wizard.
• 
  Apr 7, 2020
  tsneade Purchased

  good.
  What would be the logo dimension acceptable? is your logo the max dimensions, does not look good?
• 
  Apr 7, 2020
  Seunex Author

  Logo is 130 x 30
  Favicon is 36 x 36
• 
  Apr 7, 2020
  tsneade Purchased

  way too small, thanks
• 
  Apr 7, 2020
  Seunex Author

  That normal and the actual size you seeing in the demo.
  
  You welcome hope you have a good time and staying safe.
• 
  Apr 7, 2020
  tsneade Purchased

  can I upload a bigger logo? or will it resize back to 130x30 ?
• 
  Apr 7, 2020
  Seunex Author

  The bigger the logo the bigger it appear.
  
  The system won't stop you from uploading bigger logo. And it won't do any resizing.
  
  It your choice
• 
  Apr 7, 2020
  tsneade Purchased

  great, I will buy now.
  Thank you for all your help..
• 
  Apr 7, 2020
  Seunex Author

  Thank yiu for purchasing.
  
  You can now send my private messages now for premium support.
• 
  Apr 7, 2020
  tsneade Purchased

  help please
• 
  Apr 7, 2020
  Seunex Author

  I reply to you messages now!

• 
  Apr 4, 2020
  CreativeTech

  All good. But the only issue is you didn't provide any option for screenshots.
• 
  Apr 4, 2020
  CreativeTech

  Let me know if you can do it, then will purchase it.
• 
  Apr 4, 2020
  CreativeTech

  and one more thing is weird that search header appear in all page. If it just stay in homepage then its good
  
• 
  Apr 4, 2020
  Seunex Author

  Am working on screenshot on next version sir.
  
  I can remove search form all page for you
  
  Thanks for your interest

• 
  Mar 31, 2020
  dosome Purchased

  On the demo page, I tested the menu category in multiple languages.
  You can see 404 error when clicking on a category
  Doesn't this script support multiple languages?
• View 5 more replies
• 
  Mar 31, 2020
  Seunex Author

  Not that I will need to know the language you use so that the slug helper can translate correctly.
  
  It trying to slug the category name for pretty url
  
  Hope you having a nice day and Stay Safe
• 
  Mar 31, 2020
  dosome Purchased

  Do you support multiple languages when uploading blogs and products?
  My language is Korean
  Ex) 테스트, 블로그/합니다
  These multiple languages must be supported
• 
  Mar 31, 2020
  Seunex Author

  Yes it does but as a title and the issue is this language is missing out to be translated by the slug.
  
  Because of seo issue this same word can not be pass to the url so the slug will need to slash it and translate it for pretty seo.
  
  I will realise and urgent update to meet up with your language and if you purchase I can do that in just 30min in your downloaded script.
  
  It not a big deal.
  
  We need to tell slug help to translate that word correct.
  
  If you have pieir knowledge of seo you should understand why that word can not be passed to the url
• 
  Mar 31, 2020
  dosome Purchased

  Okay
  And one more question
  How can users check their affiliate revenue?
  Can users view their revenue statistics?
  Can users make bank deposits?
• 
  Mar 31, 2020
  Seunex Author

  It is added in their credit balance sir
• 
  Mar 31, 2020
  Seunex Author

  Revenue stat are shown in sale statements.
  
  Bank deposit is a custom work base on buyer request
• 
  Mar 31, 2020
  dosome Purchased

  Sorry.
  Last question
  Can I manually approve transactions?
• 
  Mar 31, 2020
  Seunex Author

  Only if there is a fail transaction which you had confirm. The payment

• 
  Feb 14, 2020
  dharrison Purchased

  I am having an issue with setting up this script. After running the installer, I do get confirmation that the install was completed and it does redirect me afterwards to the homepage correctly, however, the admin information that I entered in the installer does not get created in the database. So, I manually created a table in the database and it still will not let me log in as an admin. Any ideas?
• View 3 more replies
• 
  Feb 14, 2020
  Seunex Author

  The admin information shown to you is the default admin detail you should have used to login.
  
  After that you can create a new admin account and and delete the default.
  
  Email: [email protected]
  Pass: admin1234
  
  Should be the default admin access details.
• 
  Feb 14, 2020
  dharrison Purchased

  I tried two different times, wiping the database clean and deleted all the files and started fresh. The first attempt I used my own information, it didn't work. The second time I left the login information as it was, and it still wouldn't log in.
• 
  Feb 14, 2020
  Seunex Author

  Okay I will send a detailt to your message now use that to login in to admin.
• 
  Feb 14, 2020
  Seunex Author

  The one sent to you via message will work.
  
  Meanwhile the one show in the default while intall also work it just that I can not remember it.
  
  That I why I put it in the install last section that use this detail to login but you don't read the instructions.
  
  That is why you have issues
• 
  Mar 11, 2020
  treyfas Purchased

  I sent him a message via Skype days ago to say why free rows don't work
• 
  Mar 11, 2020
  Seunex Author

  Do u have items listed for free?
  
  And if yes do you set up your cronjob
  
  You have do this many time I really dont understand you anymore

• 
  Jan 20, 2020
  duckyq Purchased

  Hello,
  
  When I register an account I can see it creates it but then I get no redirect etc. If I refresh and try login it says incorrect password.
• View 1 more reply
• 
  Jan 20, 2020
  Seunex Author

  Hello
  
  This may be due to your internet connection problem
  
  Please share your link let me cost.
• 
  Jan 20, 2020
  Seunex Author

  If user is creating an account his or her account can not be activate yet and you won't be redirect because it uses ajsx request if your smtp are well settled up you should receive a confirmation email to activate the account.
  
  Hope you are having a great day?
• 
  Jan 20, 2020
  duckyq Purchased

  All sorted now, thanks! Yes. It was due to the SMTP server so you got no acknowledgement that the account needed activating.
• 
  Jan 20, 2020
  Seunex Author

  It indicate after register that a code as been sent to you email.
  
  You are in rush that is why you could not see the text 😉

• 
  Jan 13, 2020
  OffPhil

  Hey!
  I want to buy DigMart.
  Is it possible to add the payment method PayGol and change the color of the DigCool theme?
• 
  Jan 13, 2020
  Seunex Author

  To change the color you should know css I will tell you where to go to add payGo payment gateway I should be able to do that you can send me message I will tell how I will do that for you.
  
  Hope you doing good 2day?

• 
  Jan 10, 2020
  northgerman

  Hi i have questions for this Script. I'm interested.
  
  1. Can you switch the Products view=grid or view=list?
  2. The Page Help (Categorie) is in <div> Container?
  3. I see the Product with "Regular License" when i click the see .. (Regular License use on only one Application) and the price is higher can i see how purchase cost the license ? And i can't back the price is firmly can you fixed?
  4. How Framework is it? and is the code open to to adjusted modi?
  5. Is it Mobile viewed (bootstrap) ?
  
  Thank and looking forward to replies good job
• View 8 more replies
• 
  Jan 10, 2020
  Seunex Author

  !. The default theme has that feature for user to switch from grid to list in the category section.
  
  2. The page are creatable and customiazable in the admin panel please login in to admin via http://digmart.zubdev.net/admin and navigate to pages where they can be customize.
  
  3. I do not understan this question am very sorry.
  
  4. It uses the most simplest mvc framework Codeigniter and the codes were well documented trust me about the codes are clean enough to re modify.
  
  5. Responsive built with bootstrap.
  
  Thank you for your intrest hop you really have a nice day.
• 
  Jan 10, 2020
  northgerman

  okay thank you for the fast answer.
  
  I tested the script and i find bugs when i click on products under "Reviews"
  The Answer's is underline <div class="clearfix"></div> <br />
  And the Product Price " Regular" does not work can you fixed this ?
  
  I send you picture's
  
  a. https://www.bilder-upload.eu/upload/64e87a-1578692517.png
  
  b. https://www.bilder-upload.eu/upload/04c108-1578692607.png
  
  
  6. Does the Language switch easy ?
  7. And change the currency $ to € Euro ?
  8. Can i more product images upload ( in products see Live Preview ) A Button with Screenshot would likes good
  9. Is it Totally secured system (SQL injection, XSS, CSRF)?
  10. Installation within?
  
  Thank you
• 
  Jan 10, 2020
  Seunex Author

  The review error you see is a theme bugs not the script becos the script uses two different theme I will fix that section thanks for notice.
• 
  Jan 10, 2020
  Seunex Author

  6. We support English but it easier to translate or convert to other language.
  
  7. It support multiple currency pls check the admin under settings change currency.
  
  8. Add more image feature will be added near update after my curre t updating work.
  
  9. It is SQL injection and xss free. It uses a framework which provide maximum security.
  
  10. Built in installation in 10sec
• 
  Jan 10, 2020
  Seunex Author

  Not to the second screenshot above the script only use regular liecence for now bcos your use will download liecence after purchase item we will add more liecence as time goes on.
• 
  Jan 10, 2020
  Seunex Author

  Again the script uses CSRF it a must to use CSRF SECURITY
• 
  Jan 11, 2020
  northgerman

  okay thank you
  what i mean is 3. regular license
  can you see i have tested with 2 themes
  
  https://www.bilder-upload.eu/upload/cdf979-1578698740.png
  
  https://www.bilder-upload.eu/upload/b1301a-1578698780.png
  
  Greats
  
• 
  Jan 11, 2020
  Seunex Author

  Please understand that there is no effect there I will remove the click function bcos it only support regular liecence for now so the price change in screen dies not affect the price to pay.
  
  If you purchase I will show u where to remove this it just a line of code it only happen on digcool theme.
• 
  Jan 11, 2020
  Seunex Author

  You are free to change the theme in admin mode from digcool to result and check what I mean.
• 
  Jan 11, 2020
  northgerman

  Okay thanks i will purchase in the next days happy weekend
• 
  Jan 11, 2020
  Seunex Author

  Same to you
  
  Thank you!

• 
  Jan 4, 2020
  praveensahu

  Please add instamojo.com and paytm and payumoney.com payment gateway.
• 
  Jan 4, 2020
  Seunex Author

  Hi ....
  
  I add that extra payment vgateway base in customer request we currently have
  PayPal
  Stripe
  Bitcoin
• 
  Jan 4, 2020
  Seunex Author

  Checked it look really cool am gonna look to it in near update becos am working hardly of Flash sale update

• 
  Jan 3, 2020
  samario Purchased

  How to add a Payment Module via Paid Market?
• View 2 more replies
• 
  Jan 3, 2020
  Seunex Author

  You mean you need a. We payment gateway?
• 
  Jan 3, 2020
  samario Purchased

  Yes. Payment gateway that works with the paid market...
• 
  Jan 3, 2020
  Seunex Author

  I can do that an custorm work sir.
• 
  Jan 3, 2020
  samario Purchased

  Is there any way to translate to Brazilian Portuguese automatically?...
• 
  Jan 3, 2020
  Seunex Author

  I have reply your message