16 Support questions or comments

• 
  1 month ago
  biswa369 Purchased

  Hi, thank you for fixing the verification bug.
  However, now the installer shows a new error: “Username is required”
  
  I have replied to your email with the details and screenshot.
  Kindly check and assist.
• 
  1 month ago
  devslib Author

  Hi,
  
  We have already sent you a reply to your last email. Please share the information we requested in the reply.
  
  Thanks,
  Devslib

• 
  1 month ago
  biswa369 Purchased

  Hi, I cannot proceed with installation. The installer always shows “Could not verify. Try Again.” even though my Codester username is correct.
• 
  1 month ago
  devslib Author

  Hi,
  Thanks for purchasing our script.
  Please send an email to [email protected] so wen proceed further.
  
  Thanks
• 
  1 month ago
  biswa369 Purchased

  Hi, I have already sent an email to [email protected] with all details,
  including my purchase code and screenshots.
  
  Please check and kindly respond whenever possible.
  I am unable to continue installation due to the verification issue,
  so your help would be really appreciated.
  
  Thank you.

• 
  Oct 26, 2022
  karljustin Purchased

  Hello
  When I open the reset link the page says: This password reset token is invalid.

• 
  Oct 25, 2022
  karljustin Purchased

  Hello
  
  We're sorry, but I forgot my password and can't log in to your website. I submitted a request to reset my password, it didn't seem to work, and I didn't receive the email I signed up for.
  So that I can't submit a ticket, can you help me?
  
  Thank you!
  
• 
  Oct 25, 2022
  devslib Author

  Hi,
  
  We replied in your inbox. Please check.
  If you have any questions, just let us know.
  
  Thanks

• 
  Oct 22, 2022
  karljustin Purchased

  Hello, I suspect that my website has been hacked, I received an email claiming to be a hacker, stating that a vulnerability in the website has been found, asking that I must pay them. Otherwise... I think they're crazy about money. So far, my website has only maintained the most basic operation, and the website revenue is not enough to buy a pack of cigarettes.
  So, can you provide a best practice solution for possible vulnerabilities in your script?
  Also, I want to close the contact form on the page, but I don't know where to start.
  Also, the read and write permissions of the website can only be set to 777, and when I try to change to 755, the website does not work properly. In fact, 777 has too many permissions, which can be a vulnerability.
  
  Best wishes!
• 
  Oct 22, 2022
  devslib Author

  Hi,
  
  Thanks for the message. Please create a ticket on our website. We will look into it.
  
  Thanks

• 
  Jun 14, 2022
  whois Purchased

  Hello,do you still develop or maintain it ? i check your demo does not work.thanks
• 
  Jun 14, 2022
  devslib Author

  Hi,
  
  Yes, we do maintain it. Would you please share a screenshot of which part of the demo is not working? I see it completely functioning from here.
  
  Thanks

• 
  Jun 10, 2022
  karljustin Purchased

  Hello
  
  It's been a long time since I've been in touch! My server is ready to migrate, but I can't create the database (it was already created by the vendor), but now I'm going to put the database and the web application on one server, can you help me?
  
  Best wishes
• 
  Jun 10, 2022
  devslib Author

  Hi,
  
  Thanks for your comment.
  Although server management is not part of our support, feel free to contact us through our support website: https://support.devslib.com/
  
  We will surely look into it.
  Thanks
  
  Devslib

• 
  Apr 16, 2022
  Ihattaren

  Hello,
  Do you think Adsense will approve ?
  Thanks.
• 
  Apr 17, 2022
  devslib Author

  Hi,
  
  Thanks for your interest.
  For AdSense, you need to upload unique content before applying.
  
  Let us know if you have any other questions.
  Thanks

• 
  Apr 7, 2022
  tkmarketing Purchased

  571528

• 
  Oct 24, 2021
  xu2steve Purchased

  165808
• View 13 more replies
• 
  Oct 24, 2021
  devslib Author

  Thanks for purchasing the script.
• 
  Dec 20, 2021
  karljustin Purchased

  Hello! I am interested in your work "Domains and Web Utilities". But I've always had questions, I wonder if you can answer them.
  How do you keep your database up-to-date for data queries such as "Domain Availability Check", "WHOIS Query", "DNS Lookup", etc.? In other words, how do you keep up with the latest data when users query these data through your website? How do you do this because the data is changing and being updated daily?
  Thanks!
• 
  Dec 20, 2021
  devslib Author

  Hi karljustin,
  Your answer is replied
  
  Thanks
• 
  Dec 21, 2021
  karljustin Purchased

  Is the database real-time? Do they need to link externally to get the latest data?
• 
  Dec 21, 2021
  karljustin Purchased

  If I buy it, can you give me a preferential price? Also, are these databases real-time? Is there a detailed installation document?
• 
  Dec 21, 2021
  devslib Author

  Hi karljustin,
  
  The source data is fetched from different third-party data providers. We only use trusted APIs, which are updated frequently and sufficiently. But as they are served by different authorities, we cannot guarantee them. We can only guarantee, if any API stops working, we will release an update with an alternative one.
  
  Is the database real-time?
  Yes, most of them are updated in real-time.
  
  Is there a detailed installation document?
  Yes. There is an installer using which you can install it very easily (please see the demo screenshots). There is also a detailed documentation that will help you manage the script. Moreover, you will get professional support from us if you face any issues with our scripts.
  
  About the price
  I am sorry but the price depends on many factors and we cannot offer any other prices other than what Codester shows you. We are really sorry about it.
  
  BEFORE YOU PURCHASE
  We would be more than happy if you purchase the script. But we would also recommend you to learn more about API, how they work, how WHOIS/DNS/other data is gathered. Before you purchase, you should clearly know what you are going to purchase.
  
  If you have any questions, please create a ticket in https://support.devslib.com/tickets/create, we will reply to you there.
  
  Hope that helps. Thanks a lot.
  
  Regards
  Devslib
• 
  Dec 22, 2021
  karljustin Purchased

  I don't know what it is, but after I upload the file to the server root directory and unzip it, the first step is stuck! I open the site from my browser and it shows error: HTTP ERROR 500, the page is not working properly. What's going on here?
• 
  Dec 22, 2021
  devslib Author

  Hi karljustin,
  
  Thanks for purchasing. I am sorry for the inconvenience. Please create a ticket in:
  https://support.devslib.com/tickets/create
  
  We will be waiting for your ticket.
  Thanks
• 
  Dec 24, 2021
  karljustin Purchased

  I want to add a menu to the navigation bar, I don't know how to implement it? Also, the login button I want to hide
• 
  Dec 24, 2021
  devslib Author

  Hi karljustin,
  
  Please create a ticket in https://support.devslib.com/tickets/create
  
  Thanks
• 
  Jan 7, 2022
  karljustin Purchased

  Hello,
  Is there a monthly limit for API interface calls? When I query the data, I find that the SSL data query is taking longer and longer, or even not querying at all. If there is such a problem, I hope you have a good solution.
• 
  Jan 7, 2022
  devslib Author

  Hi karljustin,
  
  Thanks for the question.
  No, it does not use any API for SSL checking operations. The script depends on your own server for checking SSL (by trying opening a secure socket connection to the queried domains' server through port 443).
  
  So it should be fast as before if your server performance remains the same.
  Hope that answers your query.
  
  If you have any questions, please create a ticket in https://support.devslib.com/
  Or make a new comment on this Codester Support page (replying to other user comments will send notifications to the main commentator which might be annoying to them).
  
  Thanks again
  
  Regards
  Devslib
• 
  Jan 8, 2022
  karljustin Purchased

  Hi,devslib
  
  Thank you for your patience and prompt response. I checked your demo website and found that they are much faster in querying SSL data than my website. Can you tell me other than the server performance that affects the speed, what other factors cause this result? Are there any special requirements for server port settings?
  
  greeting!
• 
  Jan 8, 2022
  devslib Author

  Hi,
  
  No, it does not require any special requirement or port. The SSL checking operation requires some common functions enabled, these are-
  stream_context_create()
  stream_socket_client()
  stream_context_get_params()
  openssl_x509_parse()
  
  In your case, all these functions are enabled, otherwise SSL checking should not be working at all.
  Hope that answers your query.
  Thanks.
  
  
• 
  Feb 19, 2022
  karljustin Purchased

  Hello,
  I would like to add a longer document to the page, but I cannot upload it due to the word limit. Can I customize the word limit? greeting!
• 
  Feb 19, 2022
  devslib Author

  Hi karljustin,
  
  Sure. Please open a ticket in https://support.devslib.com/
  Thanks