30 Support questions or comments

• 
  1 week ago
  lukasdedic Purchased

  i still waiting for binance update for trading
• 
  1 week ago
  ctogether Author

  Our budget don't allow implementation for new apis, so we are focused on AscendEX API-s only

• 
  1 week ago
  lukasdedic Purchased

  any updates ??
• 
  1 week ago
  ctogether Author

  We have no issues reported, everything seems perfectly so no updates needed. If you notice some issue please let us know via profile form or official website.
  
  You are welcome!

• 
  9 months ago
  zerros24 Purchased

  I get an error message when registering: SyntaxError: Failed to execute 'json' on 'Response': Unexpected end of JSON input
• 
  9 months ago
  ctogether Author

  Hi,
  
  Please try to configure correct PHP version as defined in documentation.
  
  On troubles please contact me via [email protected] or private message here to check your case more in detail
  
  You are welcome!
• 
  9 months ago
  zerros24 Purchased

  Ok, I just wrote an email to @support
• 
  9 months ago
  ctogether Author

  Thx, will check and reply

• 
  11 months ago
  berti33 Purchased

  Hello,
  
  I have purchased the script codester-31406-CryptoLumi - Crypto Trading Bot and also paid for the installation service. Can you please install it now on my domain hosted with Namecheap?
  
  Thank you in advance!
• 
  11 months ago
  ctogether Author

  Hi, thank you very much! we will talk via email or messages about installation

• 
  11 months ago
  asilodollars000

  Does the bot work with both future and spot
• 
  11 months ago
  ctogether Author

  Hi, by default only spot is supported but easily can be modified to use also future
  
  You are welcome!

• 
  Apr 4, 2025
  asilodollars000

  Can the script be customized to run on any exchange.
• View 2 more replies
• 
  Apr 5, 2025
  ctogether Author

  Possible but significant custom coding is required for this modification
• 
  Apr 5, 2025
  asilodollars000

  How much will that be
• 
  Apr 5, 2025
  ctogether Author

  Please contact us via official website with requirements documentation, is really hard to tell price for such a complex project
• 
  Apr 5, 2025
  asilodollars000

  What's the official website
• 
  Apr 5, 2025
  ctogether Author

  https://cryptolumi.com/

• 
  Aug 19, 2024
  stektek

  is there a saas feature ?
• 
  Aug 19, 2024
  ctogether Author

  Right now there is no payment integration but you can use it as SaaS, multi users supported

• 
  Jul 17, 2024
  rabol

  Hi
  
  Will this work on a server running php 8.3 or php 8.4?
• 
  Jul 17, 2024
  ctogether Author

  Hi,
  
  Script is compatible with PHP version 7.3 and above
  
  Best compatibility is guaranteed with PHP version 7.3 which most of our clients using
  
  You may use also PHP 8.3 or 8.4 but this may require Lumen framework update
  
  In future versions we also plan to include lumen framework update in our package but currently we don't have defined exact date when update will be released
  
  Thanks
• 
  Jul 17, 2024
  rabol

  ok - I'm not sure that it's a good idea to run on a php version that is outdated, and have potential security issues and Lumen 8 cannot run on php 8.3/8.4.
  
  I'll wait

• 
  Apr 7, 2024
  lukasdedic Purchased

  Hi, can you help me to install this script ? i use cpanel but every time if i click install just blank page
  
  i also try manual install
• 
  Apr 9, 2024
  ctogether Author

  Hi,
  
  Try follow this guide: https://cryptolumi.com/docs/documentation/
  
  On troubles let me know via support email, will do my best to help you.
  
  Thanks!

• 
  Mar 22, 2024
  multibizz113 Purchased

  hello, SyntaxError: Unexpected end of JSON input
  when tried to register an account , installed the script here
  https://app.prometheusai.tech/bot/#/register
  please check it for me
• 
  Mar 24, 2024
  ctogether Author

  Hi,
  
  I see server error 500, try disable mod security on server and check if all API configs are properly entered.
  
  Contact me via email with logins to check a bit more in detail what happening on your server.
  
  You are welcome!