127 Support questions or comments

• 
  Apr 11, 2024
  Phong6

  Hello, I'd like to purchase this website template, and I'd like to inquire if your team can assist me in uploading the data to hosting. I would appreciate your support in doing so.
• 
  Apr 11, 2024
  devklan Author

  Hi, This is not a template, it's a script. First, check if your hosting is compatible with Alma. If your hosting uses Mariadb, make sure that the version is at least 10.8+.
  https://alma-docs.vercel.app/getting-started/requirements.html
• 
  Apr 11, 2024
  devklan Author

  Everything will be available as in the Alma demo after installation on your hosting

• 
  Mar 12, 2024
  djredlox Purchased

  Hi Devklan,
  There is a recent bug on my installed script, here is the issue;
  
  On the sidebar widget (top-authors) the number of posts shows under the author's name, this number stopped updating for some users, however when the individual author is clicked the number of posts is updated and correct.
  
  Example: The number of posts for the author "Duschman" on the front page in the sidebar top-authors shows 9
  and the number of posts on "Duschman's" author profile shows 21
  
  I have cleared all the caches on server as well as app but its not updating, what could be the issue? Please help
• 
  Mar 12, 2024
  devklan Author

  Hi,
  This is not a bug. The widget top-authors displays the last N days.
  
  Here's an example:
  Show top 10 authors in 30 days, 60 days, or 365 days.
  
  The widget displays the number of articles written by the author for the period.
• 
  Mar 12, 2024
  djredlox Purchased

  Ohh okay, sorry I overlooked it.

• 
  Mar 11, 2024
  Amanetali44 Purchased

  can you please help me to install this script?
• View 3 more replies
• 
  Mar 11, 2024
  devklan Author

  Of course, I can help you.
• 
  Mar 11, 2024
  Amanetali44 Purchased

  will it work on shared hosting?
• 
  Mar 11, 2024
  devklan Author

  Yes, if there is a terminal, for example, like in a сpanel, and if the shared hosting meets the requirements.
  https://alma-docs.vercel.app/getting-started/requirements.html
• 
  Mar 11, 2024
  Amanetali44 Purchased

  Their is not terminal
• 
  Mar 11, 2024
  devklan Author

  Well then find powerful hosting
• 
  Mar 11, 2024
  Amanetali44 Purchased

  Thanks

• 
  Mar 7, 2024
  Antonio40 Purchased

  Can you also add the same links to social networks everywhere? The YouTube option is available in the user profile, but it cannot be added in the site settings. I have a website channel on YouTube, I would like to add it, as well as in the user profile. I would also like to add a link to the group site on VKontakte, Telegram.
• 
  Mar 7, 2024
  devklan Author

  We will add a YouTube link in the next versions of Alma.
  
  VK and Telegram are already available in the admin panel.

• 
  Mar 6, 2024
  josepham Purchased

  I like this and think there is potential here
• 
  Mar 6, 2024
  devklan Author

  Thanks

• 
  Feb 29, 2024
  pimpi224

  Hey i like this script but i want to know if its possible
  to make it more like threads so users can upload videos
  with ffmpeg so people can share short videos
  
  so it automatically gets the thumbnail from the video with ffmpeg
  
  it would be nice ty

• 
  Feb 27, 2024
  Ura083739

  
  Hello, as I understand it, anyone who is registered on the site can post? can you change this? please make sure that only moderators and administrators can post.
• 
  Feb 28, 2024
  devklan Author

  Hi,
  You can easily change this in the script to suit your needs. Alma comes with standard settings that will suit most buyers.

• 
  Feb 26, 2024
  devedot

  Hello, is it possible to download files or post external links?
  
• 
  Feb 26, 2024
  devklan Author

  Hi,
  
  The current version does not have such capabilities. Perhaps we will add a posting external links.

• 
  Feb 26, 2024
  Antonio40 Purchased

  Hello,
  
  May I know what the next changes will be?
  
  I noticed that when resetting the password through the form, the page reloads and a letter is sent, but there is no notification that the letter has been sent.
  
  There are also no measures against spam. No timeout when writing comments, no moderation. The site is now completely open to spam.
  
  After activating the recaptcha and installing the keys, it is impossible to log in, since the recaptcha is not displayed. Therefore, after entering your login and password, the page simply reloads.
  
  Maybe you need to install some special version of recaptcha? I put the third one.
• 
  Feb 26, 2024
  devklan Author

  Hi,
  
  The next release will add video uploading via editor.js, advanced search, and possibly a tag blacklist.
  
  Alma uses ReCaptcha 3. If you do not see ReCaptcha, most likely you did not integrate it correctly. Open the console in your browser and try to log in. If you have not integrated correctly, an error will be shown in the console.
• 
  Feb 26, 2024
  Antonio40 Purchased

  Thank you 👍

• 
  Feb 25, 2024
  sakima

  I cannot add articles to Japanese.
• 
  Feb 25, 2024
  devklan Author

  Yes I see thanks we will fix it
• 
  Feb 25, 2024
  sakima

  thanks