57 Support questions or comments

• 
  Mar 25, 2024
  padonis Purchased

  I bought it, but version 1.3 didn't come to me, version 1.2 came to me
  
  moo-dating-1.2
  
  This version can be downloaded for me. How can I get version 1.3?
• View 6 more replies
• 
  Mar 25, 2024
  socialloft Author

  Thanks for purchasing. The 1.3 is at testing stage and will ready to download around April. Please use the 1.2 for now. Feel free to contact us if you have any problems when using the script
• 
  Mar 25, 2024
  padonis Purchased

  You said that it is possible to see the chats of users from the management, which messages are sent in the system, but I did not see such an option, where is it?
  The second question
  How can I set the profile picture to be seen by the users after the management approval?
  The third question
  How can I remove the limit of posting 6 photos in the profile?
  The fourth question
  
  How to add the list of provinces and cities for a country
• 
  Mar 26, 2024
  socialloft Author

  you can see registration chart and the user summary like this screenshoot https://prnt.sc/-CMG3cG-Aln3
  second question: if you setup the profile picture need to be approved, they only can be seen after admin approved it. Please check https://prnt.sc/SrFkf3EH6Cub
  Third question: please see https://prnt.sc/RaDfZZD41zpc
  fourth question: see https://prnt.sc/qhhQF6YN1dTN
  
• 
  Mar 26, 2024
  padonis Purchased

  Thank you for your answer, but I asked two questions and you did not answer correctly
  1- I asked where the users' chats can be seen, what kind of messages they send to each other. Pay attention, I wrote a chat, not a chart.
  
  2- I wrote how to add province and city to the countries, you showed me the location of the countries, my question was how to add province and sub-city for a country
• 
  Mar 26, 2024
  socialloft Author

  1. Just inbox you link to get the chat plugin
  2. You can add do that at the "Countries" manage that I showed. For each countries, you can add city/state into it. Please try.
• 
  Mar 26, 2024
  padonis Purchased

  https://ibb.co/tM92hzp
  
  and
  
  https://ibb.co/Vty1Rdy
  
  
  From where to upload, there is no place where I can add the list of provinces and cities
• 
  Mar 26, 2024
  socialloft Author

  Please click on the arrow icon on each row to see more options
• 
  Mar 26, 2024
  padonis Purchased

  I found that only the province is added. What should we do for the cities under the provinces?
• 
  Mar 27, 2024
  socialloft Author

  Please check https://prnt.sc/7iOFiyR52gAc.
  Click on "Arrow" icon at a country -> Select "Manage state" -> Then at a state -> click on "Arrow' to add city into it.

• 
  Mar 23, 2024
  padonis Purchased

  In your opinion, when will the new version be ready, what is the date, and what features have you added except the template
  
  
• 
  Mar 24, 2024
  socialloft Author

  Please check the change log section of this listing

• 
  Mar 23, 2024
  padonis Purchased

  Last update 28 December 2023
  
  I think your latest version is 1.3, correct? If we buy, according to your date, the old version will be sent to us? Or are you sending a new version because you haven't updated it?
  
  Change log
  
  Version 1.3 road map (plan to release in Apr - 2024)
  
  Because you wrote in the description in the new date, but the date on the website is for 2023
• View 2 more replies
• 
  Mar 24, 2024
  socialloft Author

  If you purchase now you will get 1.2 version and on April you can download 1.4 free of charge
• 
  Mar 24, 2024
  padonis Purchased

  I did not catch
  Are you getting paid for the updates or are you going to get paid that you say you will receive for free
  
  Also, how does it go from version 1.2 to 1.4, doesn't it offer 1.3?
• 
  Mar 25, 2024
  socialloft Author

  sorry 1.3 i meant
• 
  Mar 25, 2024
  padonis Purchased

  I did not catch
  Are you getting paid for the updates or are you going to get paid that you say you will receive for free ?
• 
  Mar 26, 2024
  socialloft Author

  you have ONE year free to download new version. So that in apr if we release 1.3, you can download Free of charge

• 
  Mar 22, 2024
  padonis Purchased

  Is it possible to manually add a province and city for the country of England in the administration and search for the user according to the country, province and city in the registration and search؟
  
  Because I saw that in the registration, it only mentions the country, but not the province and the city
• 
  Mar 23, 2024
  socialloft Author

  Yea possible, I the demo we don’t add the city/state so that you can’t see. You can import city/state from csv file

• 
  Mar 22, 2024
  padonis Purchased

  The next question is where to manually confirm or delete the profile picture of the user?
  
  Manual user photo approval by management ?
• 
  Mar 22, 2024
  socialloft Author

  You can disable profile photo approval in admin panel. If you enable you need to manual check all upload photos to approve

• 
  Mar 22, 2024
  padonis Purchased

  Where can you see the chats of the users and what they are sending?
• View 2 more replies
• 
  Mar 22, 2024
  socialloft Author

  In admin panel of the platform
• 
  Mar 22, 2024
  padonis Purchased

  http://admin-demo.moodatingscript.com/
  
  I couldn't find it in the administration. In the administration demo of your site, can you give a screenshot so I can see where it is?
• 
  Mar 23, 2024
  socialloft Author

  We have not activate the chat yet at demo site
• 
  Mar 23, 2024
  padonis Purchased

  So it means it is available in the main script, right?
• 
  Mar 26, 2024
  socialloft Author

  sorry for late response here. The chat plugin is paid plugin. If you need please contact us to know how to purchase.

• 
  Mar 21, 2024
  padonis Purchased

  The script is set from which of the server caches, for example ?
  
  Memcached or Redis
• 
  Mar 22, 2024
  socialloft Author

  it has 3 options for cache: File, Memcached and Redis

• 
  Mar 20, 2024
  padonis Purchased

  When will you send the screenshot?
• 
  Mar 21, 2024
  socialloft Author

  Here is the new design https://www.figma.com/file/yPRdufvf4Cd9u8EvO8BCW3/moodating-3.2?type=design&mode=design&t=OOJ44pBuLeeTuVTw-0
• 
  Mar 21, 2024
  padonis Purchased

  This is the same template that you have, what is the difference?
• 
  Mar 21, 2024
  socialloft Author

  it's full screen style template and some icons changes... If you compare with our existing template. You will see the difference.

• 
  Mar 17, 2024
  padonis Purchased

  I wish you had a modern and stylish template for the script that could be seen completely like the mobile application model, the chats were also real time.
• View 4 more replies
• 
  Mar 18, 2024
  socialloft Author

  thanks for suggestion. The template can be customized follow your need. By the way, we're working on the new version that will have much more better look and feel.
  We have real time chat also but it's paid plugin.
• 
  Mar 18, 2024
  padonis Purchased

  Can I see where you put the plugins for sale?
  When will the new version come? Do you have a screenshot of the template or the changes you are going to make?
• 
  Mar 18, 2024
  socialloft Author

  We sale the plugin at our site moosocial.com. This dating platform is built base on moosocial so that all plugins from moosocial can be installed
  Will share with you some screenshots soon
• 
  Mar 18, 2024
  padonis Purchased

  So I'm waiting for the screenshots
  
  So all plugins work perfectly on this script
• 
  Mar 19, 2024
  socialloft Author

  yes, all plugins from moosocial works well with this script also.
• 
  Mar 19, 2024
  padonis Purchased

  Great, I'm waiting for the screenshot of the new version
• 
  Mar 21, 2024
  socialloft Author

  okay, will inbox you the screenshot soon. My designer is still working on it.

• 
  Mar 8, 2024
  Michel11

  Hi, Just before we buy;some questions;
  -) Is the design responsive; does it adapt itself to all screens; pc, mobile, tablet ?
  -) We want to make our site completely free for the end-users but want to earn income from Ads; Google Ads, but also other Ads from afiliate programs, text links etc...; Is it possible to put an unlimited number of Ads on al pages ? especially on the profile pages we want to be able to place at least 10 Ads spread over the page from top to bottom; is this possible via the Admin panel, or do we need to tell you in advance where we want the free spaces for the Ads and will you program these spaces ?
  -) Can we adjust it so that everytime there is a movement on someone's profile page ( visit, like or message ) the member automatically gets an email message ?
  -) Is it multi-language ? We want to make it initially for the Dutch market, but if someone visits it outside of Holland and the Dutch part of Belgium the language changes automatically to the language of the country of the viewer? Or is one license only for one language ?
  Thanks for your answers
• 
  Mar 8, 2024
  socialloft Author

  1. Is the design responsive; does it adapt itself to all screens; pc, mobile, tablet ?
  
  -> yes, you can check it at our demo site.
  
  2. We want to make our site completely free for the end-users but want to earn income from Ads; Google Ads, but also other Ads from afiliate programs, text links etc...; Is it possible to put an unlimited number of Ads on al pages
  
  -> Yes, we can configure to make it’s Free and can embed html code (ads) from google ads… thru layout editor in admincp. We will support you how to do this whenever your site is active. Yes, can also place ads on profile page.
  
  3. Can we adjust it so that everytime there is a movement on someone's profile page ( visit, like or message ) the member automatically gets an email message
  
  -> currently, system will send a notification to you when someone: visit your profile, like you thru encounter, send you a message, post to your profile, like/comment on your post. We can help you customize to add more notifications if you need.
  
  4. Is it multi-language ? We want to make it initially for the Dutch market, but if someone visits it outside of Holland and the Dutch part of Belgium the language changes automatically to the language of the country of the viewer? Or is one license only for one language ?
  
  -> yes, it’s multi-language but you need to spend time to translate. We can help you how to do that and you need to do by yourself.
  -> Auto switch language: does not work yet with the current version. User need to manually switch to select the list of languages in the available language list. Ex: your site has 3 languages English, Dutch and French, your member need to manually select to switch if they want to change language.
  
  Hope I answered all of your questions and feel free to ask if you have any other questions.
• 
  May 3, 2024
  Michel11

  Thanks a lot! some more questions before we order :
  -About the Fake users plugin and the Fake users interaction plugin:
  Will the Fake users be in English ? We need Fake users to be in Dutch language. Is this possible or will we need to use the translation tool plugin ? and do it all ourselves bij hand?
  Will the fake interaction AI plugin interact in English or can this be changed to Dutch ?
  Which plugin do we need to place advertisements ? ( affiliate links and Google Ads)
  Is it possible to add extra plugins later on when the site is ready ?