51 Support questions or comments

• 
  11 months ago
  eduardofiorini

  Hello Does AiDex use Retrieval-Augmented Generation (RAG) to store information about my business and be able to help AI perform specific tasks and topics for my company?
• 
  11 months ago
  DannsScripts Author

  Hello @eduardofiorini
  Yes, it does. AiDex uses OpenAI technologies to deliver high quality answers about the taught subject.

• 
  11 months ago
  cedric2024

  1) and what are the new features of the update?
  2) why depend on open ai we can use other models like deepssek right?
  3) can it integrate with CRMs?
• 
  11 months ago
  DannsScripts Author

  Hello @Cedric,
  
  1. You can check out our changelog under the features section on the product page: https://www.codester.com/items/49709/aidex-ai-powered-customer-support-chatbots.
  
  2. We're planning to adopt a multi-provider approach in future updates. However, for now, we rely solely on OpenAI, as it is the leading AI provider.
  
  3. No, integration with CRMs is not supported.

• 
  11 months ago
  ketnoi24 Purchased

  I also don't know when there is the latest update to download, because it is not notified
• 
  11 months ago
  DannsScripts Author

  Hello @Ketnoi24,
  
  The update is currently in Codester's team review queue and is expected to be released by tomorrow. You can check the "Last update" section on the product's information card to see when a new update is available.
• 
  11 months ago
  ketnoi24 Purchased

  Okay

• 
  11 months ago
  ketnoi24 Purchased

  Please add to the latest updates of these important models.
  - OpenAI o3-mini
  - OpenAI o1
  
• View 1 more reply
• 
  11 months ago
  DannsScripts Author

  Already added to our updates backlog for this version.
• 
  11 months ago
  ketnoi24 Purchased

  Great!
• 
  11 months ago
  ketnoi24 Purchased

  I did not see these models in the update. Are you confused?
  - OpenAI o3-mini
  - OpenAI o1
• 
  11 months ago
  DannsScripts Author

  Hello @ketnoi24,
  
  The newly added models include chatgpt-4o-latest, gpt-4-0613, and gpt-4. The O-series models, such as OpenAI o3-mini and OpenAI o1, are optimized for complex reasoning using reinforcement learning, generating a long internal chain of thought before responding. This makes them less suitable for real-time interactions like chatting and customer support. We did evaluate them based on your recommendation, but unfortunately, they didn't meet our expectations.

• 
  Jan 28, 2025
  aressera

  for saas version
  
  does users bring their own open ai key or admin should bring it ?
• 
  Jan 28, 2025
  DannsScripts Author

  Hello @aressera
  Users have the choice to either use their OpenAI API Key or the platform's owner's API key.

• 
  Jan 25, 2025
  cutez7boyz

  I wanna buy but it's been 3 months without update. When you will update the script again?
• 
  Jan 25, 2025
  DannsScripts Author

  Hi @cutez7boyz,
  An update is scheduled for release on February 1st. Stay tuned!
• 
  11 months ago
  cutez7boyz

  today is february 1st, do you plan to update today?
• 
  11 months ago
  DannsScripts Author

  Hello @cutez7boyz,
  
  The update is currently in Codester's team review queue and is expected to be released by tomorrow. You can check the "Last update" section on the product's information card to see when a new update is available.

• 
  Jan 15, 2025
  KrazyJ Purchased

  Guys when can we expect updates ? Its been a while ?
  Thanks
• 
  Jan 15, 2025
  DannsScripts Author

  Hello @KrazyJ
  You can expect the updates to be released within the next two weeks.
• 
  Jan 15, 2025
  KrazyJ Purchased

  Sounds good, waiting for the same by that time i will work on the landing page for launch this for my clients

• 
  Jan 12, 2025
  ellysbrand Purchased

  I try to Install And I Get This After I Hit Finishup
  symlink(): File exists
• 
  Jan 12, 2025
  DannsScripts Author

  Hello @ellysbrand
  Check your inbox

• 
  Jan 2, 2025
  muhammadiwa Purchased

  why i get this after i input correct api key, i try regenerate new api key and still same problem
  Incorrect API key provided: ''. You can find your API key at https://platform.openai.com/account/api-keys.
  
• 
  Jan 2, 2025
  muhammadiwa Purchased

  please fix playground and step instalation for v2.3
• 
  Jan 3, 2025
  DannsScripts Author

  Check your inbox.

• 
  Dec 16, 2024
  KrazyJ Purchased

  Hi Guys,
  
  Any update coming soon ?
• 
  Dec 17, 2024
  DannsScripts Author

  Hello @KrazyJ
  There will an update,
  Do you have anything you'd like to see included in the next update?
  Thanks in advance.
• 
  Dec 18, 2024
  KrazyJ Purchased

  -- Live chat feature
  -- Better chatbox UI / UX
  -- Starter questions should not disappear
  -- FAQ Feature (Like Intercom)