2 Support questions or comments

• 
  2 months ago
  NamsWeb Author

  Don't worry our technical team will assist you ASAP.
• View 4 more replies
• 
  2 months ago
  wagnermatias Purchased

  Thanks
• 
  2 months ago
  NamsWeb Author

  Please check the support ticket.
• 
  2 months ago
  wagnermatias Purchased

  Where can I find the ticket? I didn't receive an email.
• 
  2 months ago
  NamsWeb Author

  If you don’t see it in your inbox, please check your spam folder.
• 
  2 months ago
  wagnermatias Purchased

  Tks
• 
  2 months ago
  NamsWeb Author

  Haven’t received the support ticket email?
  Kindly check your spam or junk folder, as it may have been filtered there. If you still can’t locate it, please let us know — we’ll be happy to resend it for you.
• 
  2 months ago
  NamsWeb Author

  Regarding the error message: "Error: Could not load setting.json. Please check your connection or server."
  
  This issue occurs when the plugin is unable to fetch the setting.json file from the plugin directory.
  
  The JavaScript file attempts to load setting.json using the path dynamically determined from the script source (document.currentScript.src) — meaning the JSON file must be located in the same directory as the JavaScript file.

• 
  2 months ago
  wagnermatias Purchased

  Hello, please respond to my support request that I submitted via the form. I've already submitted it twice. Thank you.