10 Support questions or comments

• 
  1 week ago
  sakima

  When will the bug be fixed?

• 
  2 weeks ago
  Whirl8 Purchased

  And this seems is a very good platform, I was not too much not too little i am very interested in this platform. And also low price is it.
• View 1 more reply
• 
  2 weeks ago
  brandcodes Author

  Thank you for your positive feedback. We are currently working towards fixing the reported bugs
• 
  2 weeks ago
  sakima

  When is the bug scheduled to be fixed? Please provide a rough date.
• 
  2 weeks ago
  Whirl8 Purchased

  Yes i am for now I'll wait a while., I am purchase anyway and launch a new project to marketing.
  i already have a plan for this platform, I am for now prepare material about products for people after activate membership plans can download and learn some have also in good products.
• 
  2 weeks ago
  Whirl8 Purchased

  I purchased it it seems cool platform for digital business.

• 
  1 month ago
  Trionpoint Purchased

  1: Kyc image not working in admin.
  
  2: Google authenticator not working
  
  3: currency not working default USD
  
  
  4: Email logo not working
  5:Email deposit not received
  
  6: Payment note not working user and admin
  7: Payment proof not working
  8: Payment reference ID not working
  
  9: Refferal link not working
  10: Email verification not working
• View 1 more reply
• 
  1 month ago
  brandcodes Author

  All these features are functional, make sure you have setup your SMTP email credentials from the admin email settings page.
• 
  4 weeks ago
  Trionpoint Purchased

  Your massage
  It will take 4 weeks to fix this. I will update the script in 4 weeks time
  So be patient
  
  
  That is not working
  My SMTP is working good
  
  Hello users and codester this app is tested? No function work.
• 
  3 weeks ago
  sakima

  I've also operated the demo site many times.
  The demo site is not functioning.
• 
  3 weeks ago
  brandcodes Author

  We are working on fixing the reported bugs

• 
  1 month ago
  Trionpoint Purchased

  Run loclhost admin login page Expired error code 419
• 
  1 month ago
  brandcodes Author

  Hello, could you share this on inbox? I sent you a message

• 
  2 months ago
  sakima

  Are there any new updates?
• View 12 more replies
• 
  2 months ago
  brandcodes Author

  For what exactly?
• 
  2 months ago
  sakima

  As I mentioned last time, the feature I want is not available. Please tell me about the roadmap for future development.
• 
  2 months ago
  brandcodes Author

  We can customize for you the feature you want. WhatsApp +256709175008
• 
  1 month ago
  sakima

  I created and used two accounts (referrer and referee) in the demo.
  
  However, it is not functioning.
• 
  1 month ago
  brandcodes Author

  what is not functional exactly?
• 
  1 month ago
  sakima

  Even if I refer user B using user A's referral link, it is not being tracked.
• 
  1 month ago
  sakima

  Does this script run without any bugs or errors?
• 
  1 month ago
  brandcodes Author

  There are no bugs. You can buy the script and get installation support. It's just $17
• 
  1 month ago
  sakima

  I have operated the demo. I registered user B through the introduction of user A, but no rewards have been received.
  
  why?
• 
  1 month ago
  brandcodes Author

  Because you have to deposit funds and buy a package for the rewards to be received.
• 
  1 month ago
  sakima

  Can I control the entire process on the demo site?
• 
  1 month ago
  brandcodes Author

  What do you mean?
• 
  1 month ago
  sakima

  I registered User B through User A’s referral URL, but User B is not tracked under User A.
  Can you check why the referral tracking is not working?
• 
  1 month ago
  brandcodes Author

  Like I shared earlier, the tracking works once user has bought a package. If you want this customised to your liking. You can make a purchase and share your customization requests.
• 
  1 month ago
  sakima

  Even after a user purchases a package, referrals will not be tracked. Please create a demo for users A, B, and C who successfully referred others.

• 
  2 months ago
  booda22for

  Another question: Can the website be available in Arabic?
• 
  2 months ago
  brandcodes Author

  Multi languages, this is something we can definitely customize for you. YES IT CAN BE AVAILABLE.

• 
  2 months ago
  booda22for

  Will it work if I install this script on Hostinger shared hosting? And do you offer free installation?
• 
  2 months ago
  brandcodes Author

  Yes it works with all types of hosting providers who offer shared hosting with cpanel access.
  We do offer FREE installation yes.

• 
  3 months ago
  brandcodes Author

  📘 ReferTOEarn Updates
  
  -Reorganized the referral dashboard layout for better clarity.
  -Improved mobile responsiveness across the site.
  -Removed the "VIEW STATISTICS" button from the dashboard.
  -Replaced profile photo placeholders with simple user icons.
  -Fixed errors in the payout method form by aligning field names.
  -Added a hidden field to ensure payout form works properly.
  -Simplified form input names for easier processing.
  -Fixed issues with editing bank transfer settings.
  -Standardized payment config naming for consistency.
  -Added missing auto-increment IDs to 7 database tables.
  -Changed description and settings fields to allow longer text.
  -Enabled large file storage for payment proofs.
  -Fixed wallet balance updates and added method aliases for compatibility.
  -Removed duplicate methods in the membership section and fixed date handling.
  -Corrected how rejected withdrawals and refunds are processed.
  -Fixed errors in admin dashboard access and routing.
  -Replaced broken wallet links and improved KYC integration.
  -Made all payout methods usable in the withdrawal form.
  -Added icons to highlight default payout methods.
  -Included developer tools to avoid coding errors.
  -Added SQL scripts to fix database issues automatically.

• 
  3 months ago
  sakima

  Is this membership plan in the form of a fixed monthly payment (subscription)?
• View 14 more replies
• 
  3 months ago
  brandcodes Author

  The membership package creation, as an admin you set the number of days you want the package to run for eg 7 days, 30 days, 90 days etc
• 
  3 months ago
  sakima

  I want to use fixed-rate automatic payment. Can it be implemented?
• 
  3 months ago
  brandcodes Author

  Instead of using the wallet? Yes it's possible to have that implemented directly using a payment gateway checkout.
• 
  3 months ago
  sakima

  Can you use referz to achieve the following?
  
  Monthly Billing x Referral Reward System
  (Selective Reward Structure + Wallet Priority Payment)
  
  ✅ Basic Information
  Item Description
  Monthly Membership Fee $60/month (fixed amount, automatic billing)
  Referral Reward $20/person/month (accrues monthly as long as the referred person is a continuing member)
  Virtually Free Terms $20 x 3 = $60 for 3 referrals → Offset against membership fee, virtually free
  Monetization Example $20 x 6 = $120 for 6 referrals → $60 after payment Profit from
  Withdrawal Conditions Wallet balance must be $50 or more to request withdrawal (or use points)
  Continuity Rewards are automatically generated every month as long as the referred person is in continuous billing.
  
  🧩 Selective Reward Structure
  Users can select from the following two reward modes at the time of registration or from the settings screen.
  
  (1) Simple referral mode
  Only for direct referrals (1st level)
  
  20 per month per referral
  
  For beginners, easy to manage
  
  ② Multi-level reward mode (MLM)
  Rewards up to 3 levels
  
  1st level: $20/person/month
  
  2nd level: $10/person/month
  
  3rd level: $5/person/month
  
  For advanced users, network building type
  
  *Reward mode can be changed in the middle of the program (applied after the switchover)
  
  💰 Wallet function
  Internal wallet maintained for each user
  
  Balance increase/decrease trigger:
  
  +: referral rewards, bonus grants, manual administrator additions
  
  -: Monthly membership fee payment, withdrawal
  
  Withdrawals can be requested for $50 or more (bank transfer, PayPal, etc.)
  
  🔁 Monthly dues automatic payment logic
  (Wallet priority → Credit card automatic payment)
  
  🕒 Trigger
  once a month, schedule job to automatically process dues billing
  
  🔽 Payment flow
  ✅ Step 1: Check Wallet balance
  Wallet balance ≥ monthly membership fee (e.g. $60) → automatic debit from wallet
  
  Record as “Wallet Payment” in transaction history
  
  Process completed
  
  🔁 Step 2: Insufficient Wallet → Go to Credit Card Payment
  If you have a registered credit card → Automatic payment using Stripe, etc.
  
  Success: Transaction recorded → Complete
  
  Failure: Go to Step 3
  
  🚨 Step 3: Card Not Registered or Credit Card Payment Failure
  Record transaction as "Payment Failure
  
  Notify user (e.g., email notification)
  
  Optional support:
  
  Display a link to prompt payment method update
  
  Retry after a certain period of time (automatic retry)
  
  Account suspension or grace period notification based on number of failed attempts
  
  📊 Log/notification/management
  All transactions are saved in DB as history (payment type, amount, date/time)
  
  On user side: visualization of “payment status”, “next billing date”, “wallet balance”, etc.
  
  On the administrator side:
  
  Batch management of each user's payment history/referral network/wallet history
  
  CSV output, manual approval function, warning alerts, etc. can be included
• 
  3 months ago
  brandcodes Author

  I understand these requirements and I'll consider having them on the roadmap. However if you want them solely for your customized script, we can offer this on a customization request once you purchase the script.
• 
  3 months ago
  sakima

  ok. thanks.
  
  One more question.
  I want to sell members-only products to members. Can that be customized too?
• 
  3 months ago
  sakima

  New registration results in an error.
• 
  3 months ago
  brandcodes Author

  What error are you getting? Could you share a snapshot?
• 
  3 months ago
  manishbaghel

  https://referz.copysai.com/dashboard/memberships/1/wallet-purchase
• 
  3 months ago
  sakima

  Errors have been improved. I would like to test how the points are attached.
• 
  3 months ago
  brandcodes Author

  Sure, let me know incase you need any support
• 
  3 months ago
  sakima

  I would like to test how points are made in MLM. Can I do it?
• 
  3 months ago
  brandcodes Author

  What do you mean by points?
  
  The demo account and credentials are
  
  Email: [email protected]">[email protected]
  Password: demo123
  
  You can log in and test each feature and how it works currently.
• 
  3 months ago
  sakima

  Will there be cash in the wallet?
  Virtual points?
  
  
  Error displayed.
  https://ibb.co/DHz9RPjt
• 
  3 months ago
  sakima

  If I want to contact you, how can I do that, do you have wahatsapp?
• 
  3 months ago
  brandcodes Author

  Our Support email is on the Product description
• 
  3 months ago
  sakima

  ok.
  thanks.

• 
  3 months ago
  chebet

  Good Luck with sales
• 
  3 months ago
  brandcodes Author

  Thank you 👏