ReviewTriage is a Laravel-based QR and NFC feedback management system for local businesses, agencies, clinics, salons, restaurants, hotels, and service providers.

The system lets a business create branded review links, generate QR codes, prepare NFC-ready URLs, collect customer ratings, manage private feedback, and monitor activity from a clean admin dashboard.

Customers can scan a QR code or tap an NFC tag, choose a star rating, and continue through the configured feedback flow. Business owners can review submitted feedback, track scan activity, export records, and manage multiple locations from one installation.

ReviewTriage includes a web-based installer, mobile-friendly customer pages, admin tools, demo data support, SMTP configuration, and ready-to-use documentation.

• Laravel-based PHP application
• QR and NFC-ready review link workflow
• Mobile-first customer rating page
• Configurable star rating threshold
• Private feedback form for customer messages
• Admin feedback inbox with status workflow
• Bulk feedback actions
• CSV feedback export
• Multi-location management
• Per-location review platform URLs
• Review link management with slugs and active status
• QR code generation with SVG and PNG downloads
• Printable QR card layout
• NFC-ready URL copy workflow
• Admin dashboard with KPIs and activity charts
• Star distribution analytics
• Recent feedback overview
• Business profile settings
• Logo upload support
• SMTP settings for email notifications
• Web-based installation wizard
• Demo mode with sample data
• Rate limiting for public submissions
• Responsive admin and public interface

• PHP 8.4 or higher
• MySQL 8.0 or higher recommended
• Apache or Nginx web server
• Document root must point to the public directory
• Required PHP extensions: PDO, PDO MySQL, PDO SQLite, OpenSSL, Mbstring, XML, Curl, Exif, GD, and Fileinfo
• Writable storage directory
• Writable bootstrap/cache directory
• SMTP account optional, required only for outgoing email notifications

1. Upload the application files to your server.
2. Point your domain or subdomain document root to the public directory.
3. Create a database and database user from your hosting control panel.
4. Visit your domain in the browser to open the installer.
5. Follow the installation wizard to check requirements, configure the database, create the admin account, and set up SMTP if needed.
6. Log in to the admin panel.
7. Create or update your business profile.
8. Add one or more locations.
9. Add review platform URLs for each location.
10. Create a review link and configure the rating threshold, branding, and destination settings.
11. Download the QR code or printable card.
12. Copy the NFC-ready URL if you want to write it to an NFC tag or card.
13. Use the dashboard and feedback inbox to monitor scans, ratings, and customer messages.