273 Support questions or comments

• 
  Sep 26, 2018
  Bin Purchased

  This is very good effort. I would like to appreciate the developer of this theme.
  
  Facing some issue: The "post on Facebook" button is not working when you sign the petition. Both on mobile and web. What i am missing here?
• View 4 more replies
• 
  Sep 27, 2018
  conikal Author

  You need integrate with Facebook App in Campoal Options > Authentication > Facebook.
  
  However, Facebook has been disabled public_action permisstion from August so Facebook Sharing only work on Popup not post direct on wall as before.
• 
  Sep 27, 2018
  Bin Purchased

  So what is the solution?
• 
  Sep 27, 2018
  conikal Author

  You access to developer.facebook.com, create new app and get App ID, Secret key then back Campoal > Authen > Facebook and paste it.
• 
  Sep 27, 2018
  conikal Author

  I just release new version, I am rewriting document. sorry for late.
  
  Thanks
• 
  Sep 27, 2018
  Bin Purchased

  Thanks. its works now. A popup is opened to share it. Can you check one more thing? if its on mobile is there any option open the facebook app directly to share ?
• 
  Sep 27, 2018
  conikal Author

  Current I don't find any way to open Facebook App when share a link. If you find any website allow share link by way Facebook App, please let me know.
• 
  Feb 6, 2019
  Kendrick Purchased

  also have this problem, FB and Twitter social shares DO NOT WORK.

• 
  Sep 26, 2018
  Mhaaraharyana Purchased

  Hey,
  I havent received any update notification yet. How to have the latest update?
• View 13 more replies
• 
  Sep 26, 2018
  conikal Author

  Hi,
  
  Update has been available in yesterday. let find you download link on this page. http://prntscr.com/kyyqb0
• 
  Sep 26, 2018
  Mhaaraharyana Purchased

  Update not getting installed. Please check https://prnt.sc/kyyzgv
  
• 
  Sep 26, 2018
  conikal Author

  Please uninstall theme before install new theme. You see notice "Destination folder already exists..."
• 
  Sep 26, 2018
  Mhaaraharyana Purchased

  Hi how to have new homepageblu. I imported the demo data but its not there..
• 
  Sep 27, 2018
  conikal Author

  Are you set your homepage on Reading Setting? http://prntscr.com/kyw2j4
• 
  Sep 27, 2018
  Bin Purchased

  @Conikal Actually your Documentation is for old version. Kindly update it.
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  Hey I downloaded the demo pages but now it seems I am having two pages for everything. I am confused which one to delete and which one to retain. Please suggest?
  https://prnt.sc/kzejfr
  I dont if they have been updated or not...Can you let me know which pages have you updated so that I dont delete them.
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  And About career section. Where do i need to post job to be visible in this section?
• 
  Sep 27, 2018
  conikal Author

  Hi,
  
  - You can delete any double page. so best way click on quick edit, see permalink if it's "page-name-2" let delete it.
  
  - Just install WP Job Manager plugin. this page use shortcode from this plugin.
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  ok. Also how to fix this career image its not coming full and cut in between...https://prnt.sc/kzfbjn
  
• 
  Sep 27, 2018
  conikal Author

  Click on Row Setting and check on Full Heigh Row http://prntscr.com/kzfeuf
• 
  Sep 27, 2018
  Mhaaraharyana Purchased

  Yes it is the same. But yet it appears like that..
• 
  Sep 27, 2018
  conikal Author

  I think your sceen too small. http://prntscr.com/kzflld
  Let try remove parallax and set background image http://prntscr.com/kzfkza
  
• 
  Sep 28, 2018
  Mhaaraharyana Purchased

  Hi
  I have two questions:
  Can we put logo or any custom text in the sign in/ sign up page popup.
  Can we change size of login buttons for facebook and google.
• 
  Sep 29, 2018
  conikal Author

  You can copy file from template/user_modals.php to children theme and edit in that file.
• 
  Sep 29, 2018
  Mhaaraharyana Purchased

  Ok will try that. I just noticed there is no report content option?
  Is this available

• 
  Sep 26, 2018
  Bin Purchased

  I want to use Green Demo. (https://campoal.blue/green/) but when i use One click import demo, the end result is not as the Green Demo. What should I do?
  p.s. before that i have tried importing this manually but still was not able to get it to https://campoal.blue/green/.
• 
  Sep 26, 2018
  conikal Author

  Hi Bin,
  
  Are you set your homepage on Reading Setting? http://prntscr.com/kyw2j4
  
  I just test import now, it's working fine.
  
  Thanks
• 
  Sep 26, 2018
  Bin Purchased

  Thanks
  

• 
  Sep 25, 2018
  Bin Purchased

  I am not able to buy . What should i Do?
• View 1 more reply
• 
  Sep 25, 2018
  conikal Author

  You can refer on Codester support page https://support.codester.com/hc/en-us/categories/201768825-Buying
  
  or contact with them to request support https://support.codester.com/hc/en-us/requests/new
• 
  Sep 25, 2018
  Bin Purchased

  Alright Let me give it a try. Thanks
• 
  Sep 25, 2018
  Bin Purchased

  still not able to buy the theme. no reply from support. I need the theme on urgent basis. Please help.
• 
  Sep 25, 2018
  conikal Author

  What problem you are facing?
  
  You can click on Buy button and checkout by your Paypal account or Creadit Card. That is easy man!

• 
  Sep 22, 2018
  Mhaaraharyana Purchased

  Hi There
  I am also trying to understand Sendin Blue functionality. Do we have to give unique id for every petition we create. How does it work.
  I have activated the account.
• View 3 more replies
• 
  Sep 25, 2018
  conikal Author

  Yes, when you submit a Petition on website an email list will be auto create with same name's Petition on Sendinblue . Each petition correct with each id of list email on SendinBlue.
• 
  Sep 25, 2018
  Mhaaraharyana Purchased

  Yes that I figured out !!! but what are the triggers which we need to put in the workflow of sendinblue? As in When a user created petition what we need to do to make for automated email.
  
• 
  Sep 25, 2018
  conikal Author

  Auto create campaign and send email to supporters when have new updates of petition has added on new version. http://prntscr.com/kydtpl
  
  How it work:
  When user sign a petition, their email will be save to Email List, then petitioner add an Update of Petition an email campaign will be created and schedule sending to supporters.
• 
  Sep 25, 2018
  conikal Author

  To use email service from SendibBlue for other email on website, you can request enable SMTP on SendinBlue then install SMTP mail plugin on website and configure it.
• 
  Sep 25, 2018
  Mhaaraharyana Purchased

  That is fine...
  I wanted to take a targeted approach by personalize the email template for user by displaying post meta information like Title, Excerpt, Featured image and sharable links of the post he signed like they do in change.org.
  Now one way is to manually adding this which wont work. As its a campaign website so every post have its separate email list of supporters so how to create template in sendinblue which is automatic so that each time user sign petition on website the template should pick up his signed petition information along with share links and display it in the email which he is going to receive (ref image https://imgur.com/6FOOgHY).
  
  
• 
  Sep 25, 2018
  conikal Author

  Currently, have email confirm send for supporters when they signed a petition. http://prntscr.com/kye3f7
  You can edit it on translate, I will add email template with meta infomation on other version.
  
  Thanks

• 
  Sep 17, 2018
  Mhaaraharyana Purchased

  Hi Can you please revert:
  
  1> How to change the color of 2nd CTA button as the default white is not going with my theme. You can see explore button in white I am talking about. https://prnt.sc/kv1fna
  
  2> I tried to add sign petition block in about page but the text side is going stretched and not in the center as done by you in the theme. I copied everything from your page but something is not working out. https://prnt.sc/kv1eqs
• View 10 more replies
• 
  Sep 17, 2018
  conikal Author

  Hi,
  
  1 - I just fixed that please waiting new version in this week.
  2 - You should try add "ui container" class to Row > Row section on Visual Composer http://prntscr.com/kvezca
  
  Sorry for uncomfortable
• 
  Sep 17, 2018
  Mhaaraharyana Purchased

  Ok.
  
• 
  Sep 17, 2018
  Mhaaraharyana Purchased

  Just to mention there is some issue with the footer.
  1> If I am trying to put any widget in Footer column 3 or fourth it is automatically displaying itself in footer column 2nd.
  
  2>It does not get displayed in mobile at all.
  
• 
  Sep 18, 2018
  conikal Author

  Hi there,
  
  Currently, Footer on mobile are disable, i has add add custom widget for footer on mobile, please waiting update version.
  
  Thank you for feedback!
• 
  Sep 19, 2018
  Mhaaraharyana Purchased

  Ok. Thats a welcoming news...but what about the current desktop issue I mentioned..
  
  If I am trying to put any widget in Footer column 3 or fourth it is automatically displaying itself in footer column 2nd.
• 
  Sep 19, 2018
  conikal Author

  I am also fixed column issue on footer.
  
  You should only test all setting until update new version because new version is big change it'll change very things you set before.
• 
  Sep 19, 2018
  Mhaaraharyana Purchased

  ok when it is going to come out
  
• 
  Sep 19, 2018
  conikal Author

  I'm try completing demo data, hope it'll available in Friday. An email notification will send for you when it availbale.
  
  Thanks
• 
  Sep 20, 2018
  Mhaaraharyana Purchased

  Just One last thing...As I am already starting putting content in present one, with the update do I need to write everything together or the update will be just mounted over the present framework.
• 
  Sep 20, 2018
  conikal Author

  New update just reset setting fields on Theme Settings Panel. All content inclule post, page,.. is not change.
• 
  Sep 22, 2018
  Mhaaraharyana Purchased

  Hey any update, havent received any mail yet...
• 
  Sep 25, 2018
  conikal Author

  Hi guy, I just uploaded new version 1.1.0 on Codester, please waiting for 24 hours for Codester's Reviewer approve theme.
  
  Thank you for wait!
• 
  Sep 25, 2018
  Mhaaraharyana Purchased

  Wonderful
  
  Cheers!

• 
  Sep 15, 2018
  Mhaaraharyana Purchased

  Hi I downloaded the theme and just started making the changes.
  
  First of all hats off to you for building this. Currently I have started customizing homepage. I have chosen Homepage simple. Though the default petitions starts appearing but the hero image with the slider is not yet there. Can you please let me know how can i have both of these things as shown in the demo website.
• View 11 more replies
• 
  Sep 15, 2018
  conikal Author

  Hi Mhaaraharyana,
  
  You need access to Appearance > Theme setting > Homepage
  Check in box Victory Section, Spotlight, etc... and add text for homepage, open document so see how to add image to slideshow.
  
  You should walk around theme setting to set test all settings.
  
  Thank you,
  Regards
• 
  Sep 15, 2018
  conikal Author

  It's in bottom of Theme Setting > Appearance section
• 
  Sep 15, 2018
  Mhaaraharyana Purchased

  Also which page displays all the petitions https://www.conikal.com/campoal/all-petitions/ as in the demo ?
  
  
• 
  Sep 16, 2018
  conikal Author

  Just create new page and select All petition template on right sidebar and publish it http://prntscr.com/kt2hhg
• 
  Sep 16, 2018
  Mhaaraharyana Purchased

  Got it..Thanks....However it comes with a default search field. Though its ok but what if we want to remove one or two fields from the search panel for ex. I do not need address.
  
  
• 
  Sep 16, 2018
  conikal Author

  Sorry man, both feature still not available in your version. I just completed add two features you listed. please waiting new big version to use it.
  
  You can require me add more any feature you feel it needed, I will add soon as soon.
  
  Thanks
• 
  Sep 16, 2018
  Mhaaraharyana Purchased

  Great..Anyways the theme build up is perfect for a novice like me...Its kind of automate everything
  
• 
  Sep 16, 2018
  Mhaaraharyana Purchased

  Just noticed when i logged out and tried to create a petition from front end, everything working except content part.
  https://prnt.sc/kv0zxo
  
  Is this a bug or I am doing something wrong?
• 
  Sep 16, 2018
  conikal Author

  It's look like your browser is blocked javascript or conflict plugin. you should try disable Gutenberg or open with other browser.
• 
  Sep 16, 2018
  Mhaaraharyana Purchased

  Yes it helped. Apparantly one plugin was causing that. On the same note What plugins go along with it well so that i dont mess things up
  
• 
  Sep 16, 2018
  Mhaaraharyana Purchased

  Jetpack is ok? I was planning to have auto publish functionality with jetpack.
• 
  Sep 16, 2018
  conikal Author

  You should use all recommend plugin on notice is ok, include Campoal Tapo, WP Bakery, SendinBlue, Give and Contact form 7
• 
  Sep 16, 2018
  conikal Author

  Yes you can, try test it.
• 
  Sep 16, 2018
  Mhaaraharyana Purchased

  Two last questions for the day.
  1> How to change the color of 2nd CTA button as the default white is not going with my theme. You can see explore button in white I am talking about. https://prnt.sc/kv1fna
  
  2> I tried to add sign petition block in about page but the text side is going stretched and not in the center as done by you in the theme. I copied everything from your page but something is not working out. https://prnt.sc/kv1eqs
  

• 
  Sep 10, 2018
  zaxmas Purchased

  I have been trying to add a logo in the ' Theme Settings' without success. The image doesnt just get added! What do I do? See screenshot http://prntscr.com/ksrdim
  
• View 5 more replies
• 
  Sep 11, 2018
  conikal Author

  Hi there,
  
  You need click on File URL before insert http://prntscr.com/kszdi8 or you can copy file URL and paste it into logo input
  
  Thanks
• 
  Sep 11, 2018
  zaxmas Purchased

  Thank you, it worked!
• 
  Sep 11, 2018
  zaxmas Purchased

  Have another inquiry. How do I set a custom name for the ' Petition or Petitions' in permalinks to something like ' Cause/Causes' instead? I would like to completely translate anything ' Petition/s' to ' Cause/s'. Secondly, How do I set ' All Causes' page like https://www.conikal.com/campoal/all-petitions/ ? Thanks
• 
  Sep 11, 2018
  zaxmas Purchased

  Thirdly, I have a challenge installing the Child Theme, see screenshot. It says, the package is missing the 'index.php' file: https://prnt.sc/kt1slb
• 
  Sep 11, 2018
  conikal Author

  1 - Permalink option in development, you can wait new version or self-custom on /plugins/campoal-tapo/campoal-tapo.php find line 79: and change
  'rewrite' => array('slug' => 'petition'
  to
  'rewrite' => array('slug' => 'cause',
  2 - Just create new page and select All petition template on right sidebar and publish it http://prntscr.com/kt2hhg
  
  3 - You can download lastest children theme in here https://mega.nz/#!kLAGRQTD!K5cdV633GflDyUhcD5mmSokmYLxutIcwc9AVOLXy9X4
  and try install again.
• 
  Sep 11, 2018
  conikal Author

  sorry for wrong way to change permalink.
  
  The best way to change slug petition is add this function to your children theme.
  
  /*
  CHANGE SLUGS OF CUSTOM POST TYPES
  */
  
  function change_post_types_slug( $args, $post_type ) {
  
  /*item post type slug*/
  if ( 'petition' === $post_type ) {
  $args['rewrite']['slug'] = 'cause';
  }
  
  return $args;
  }
  add_filter( 'register_post_type_args', 'change_post_types_slug', 10, 2 );
  
  refer this: https://wordpress.stackexchange.com/questions/41988/redeclare-change-slug-of-a-plugins-custom-post-type
• 
  Sep 13, 2018
  zaxmas Purchased

  Much appreciation for your help. The last code you sent worked awesomely! It successfully changed the petition permalink to ' cause' as requested.
  
  I have also noted other instances which I would wish to have a the name ' cause' instead of ' petition'. For instance:
  i. ' edit-petition'
  ii. 'Start a Petition'
  iii. ' My Petition'
  iv. ' Signed Petitions'
  v. ' Petition to'
  vi. Replace of the name 'petition' in the notification emails with ' cause'
  vii. 'petition_id'
  viii. ' Sign Petition'
  ix. '
  
  I will appreciate if you can help me with the code to change name ' petition' to cause' in the ' Functions.php' file or otherwise.
  Thanks in advance
• 
  Sep 13, 2018
  conikal Author

  1 - Just access to Page from Dashborad and edit all the name and slug of page you listed to any name you want. http://prntscr.com/ktvx3g
  
  2 - You can use Poedit software or Loco Translate plugin, open or create new translate file in theme/campoal/language/en.po and plugins/campoal-tapo/language/campoal-tapo_en.po
  
  Use Find and replace feature to change Petition to Cause.

• 
  Sep 10, 2018
  emanuellombard Purchased

  Hi Conikal. Is it possible to either change or add a new field to the petition fields settings? I'd like to add a phone number option into there but I'm struggling to do so. Thanks!
• 
  Sep 10, 2018
  conikal Author

  Hi there,
  
  I want know why you add phone number field to Petition Field? It's use for what?
  I have plan to add phone number fields with OTP auth to user profile, do you can wait it?
  
  Thanks
• 
  Sep 10, 2018
  emanuellombard Purchased

  It is used for contacting the user if they wish to provide that information.

• 
  Aug 27, 2018
  systemfailed Purchased

  hı conikal how R you I want to ask something a further update header picture size might be smaller