42 Support questions or comments

• 
  Nov 8, 2024
  nyxwolves Purchased

  I am getting issue during the installation. During installation I put the folder in the server, I am using Cpanel. I went to thr route I am getting this error instead of normal installation process. I tried manually adding the db config but that goes to 500
  A PHP Error was encountered
  Severity: Warning
  
  Message: mysqli::real_connect(): (HY000/1045): Access denied for user 'root'@'localhost' (using password: NO)
  
  Filename: mysqli/mysqli_driver.php
  
  Line Number: 211
  
  Backtrace:
  
  File: /home/nyxwolves/public_html/whms.nyxwolves.xyz/main/awmsv34/application/controllers/Installation.php
  Line: 14
  Function: __construct
  
  File: /home/nyxwolves/public_html/whms.nyxwolves.xyz/main/awmsv34/index.php
  Line: 315
  Function: require_once
  
  A PHP Error was encountered
  Severity: Warning
  
  Message: Cannot modify header information - headers already sent by (output started at /home/nyxwolves/public_html/whms.nyxwolves.xyz/main/awmsv34/system/core/Exceptions.php:272)
  
  Filename: core/Common.php
  
  Line Number: 571
  
  Backtrace:
  
  File: /home/nyxwolves/public_html/whms.nyxwolves.xyz/main/awmsv34/application/controllers/Installation.php
  Line: 14
  Function: __construct
  
  File: /home/nyxwolves/public_html/whms.nyxwolves.xyz/main/awmsv34/index.php
  Line: 315
  Function: require_once
  
  A Database Error Occurred
  Unable to connect to your database server using the provided settings.
  
  Filename: controllers/Installation.php
  
  Line Number: 14
• View 2 more replies
• 
  Nov 8, 2024
  monsernet Author

  This issue is happening because you executed the script in your PC locally and then you copied the files to the cPanel.
  You should copy the script downloaded directly to your cPanel in your subdomain and open the URL of your subdoamin, you will get the installation process.
  DON'T copy directly the files from your local server to your online server.
• 
  Nov 9, 2024
  nyxwolves Purchased

  I am unzipping the code directly in the server itself. But i keep getting the same error
• 
  Nov 10, 2024
  monsernet Author

  I will check it and come back to you shortly.
• 
  Nov 10, 2024
  nyxwolves Purchased

  Hello I was able to run the application by directly changing the config values in database.php and manually importing the database from the sql file and updating my htaccess to serve over http. On HTTPS the website gives mixed content error and takes up http route to serve the content
• 
  Nov 10, 2024
  monsernet Author

  Yes, manual configuration is a viable approach.
  I'm currently working on an automated installation process for online execution. This will simplify the installation for users who prefer a more hands-off experience.
  A new script version incorporating this automated process will be released shortly.

• 
  Nov 7, 2024
  Abdirashid Purchased

  I am getting many errors during the installation process, so how can I be helped
• View 7 more replies
• 
  Nov 7, 2024
  monsernet Author

  What errors you face please ?
• 
  Nov 9, 2024
  Abdirashid Purchased

  same error of nyxwolves, It doesn't bring up the installation window, it gives me that error
• 
  Nov 10, 2024
  monsernet Author

  Let me check the installation process online and I will come back to you shortly.
• 
  Nov 12, 2024
  Abdirashid Purchased

  What should I do, is there another way to help me?
• 
  Nov 12, 2024
  monsernet Author

  Yes, You can install it locally (using xampp local server for example) and then copy all the script to your online server After you copy the files, update these files :
  - "application/config/config.php" and change the base_url to your online url
  -"application/config/database.php" : change the 'server', 'db', 'user' and 'password' with your online details
  -".htaccess" : remove "RewriteBase /awms" and change it with "RewriteBase /"
  
  And your script will work fine
• 
  Nov 13, 2024
  Abdirashid Purchased

  A PHP Error was encountered
  Severity: 8192
  
  Message: Creation of dynamic property CI_URI::$config is deprecated
  
  Filename: core/URI.php
  
  Line Number: 102
  
  Backtrace:
  
  File: C:xampphtdocswmsindex.php
  Line: 315
  Function: require_once
  
  A PHP Error was encountered
  Severity: 8192
  
  Message: Creation of dynamic property CI_Router::$uri is deprecated
  
  Filename: core/Router.php
  
  Line Number: 128
  
  Backtrace:
  
  File: C:xampphtdocswmsindex.php
  Line: 315
  Function: require_once
  
  A PHP Error was encountered
  Severity: 8192
  
  Message: Creation of dynamic property Installation::$benchmark is deprecated
  
  Filename: core/Controller.php
  
  Line Number: 83
  
  Backtrace:
  
  File: C:xampphtdocswmsapplicationcontrollersInstallation.php
  Line: 14
  Function: __construct
  
  File: C:xampphtdocswmsindex.php
  Line: 315
  Function: require_once
  
  A PHP Error was encountered
  Severity: 8192
  
  Message: Creation of dynamic property Installation::$hooks is deprecated
  
  Filename: core/Controller.php
  
  Line Number: 83
  
  Backtrace:
  
  File: C:xampphtdocswmsapplicationcontrollersInstallation.php
  Line: 14
  Function: __construct
  
  File: C:xampphtdocswmsindex.php
  Line: 315
  Function: require_once
• 
  Nov 13, 2024
  Abdirashid Purchased

  when I try at the local server it displays that error.
• 
  Nov 13, 2024
  monsernet Author

  Good day,
  This is because you are using PHP version more than 8.1.
  You should either install xampp with a php version for example 7.4 Or add php 7.4 version to your xampp local server .
  This link can help you :
  https://mathewparker.co.uk/2021/04/running-multiple-php-versions-on-xampp/
• 
  Nov 14, 2024
  Abdirashid Purchased

  I installed Xampp with php 7.4 but the error still displays the same way
• 
  Nov 14, 2024
  monsernet Author

  Please check the default PHP version that is executed by default in the environment path.
  With php 7.4 , it is working fine and you should not get issues.
  Sure you ou have some missing configurations.

• 
  Oct 9, 2024
  Luis81

  Can it be put in Spanish?
• 
  Oct 10, 2024
  monsernet Author

  Yes, you can customize the script on your own language.

• 
  Aug 23, 2024
  hdhapp

  Hello .. If I buy AWMS... does it include the source code?
• 
  Aug 23, 2024
  monsernet Author

  Yes of course. It includes the full source code.

• 
  Jun 13, 2024
  frankivax Purchased

  Please help, when you want to edit the company information in the general configuration, a popup appears with the message Error - 200: parsererror. To add a new language, a folder was created with the name of the language and the files were also copied according to the documentation, but this language is not listed in the login part, only the 3 languages ​​that come by default appear, the fourth language is not listed sample. In /customers/deliveries Error Number: 1146
  Table 'XXXX.customerdeliverydetails' doesn't exist. In /transfers/returns/new, /transfers/returns, /deliveries/returns/new, deliveries/returns, a 404 appears, the page does not exist.
  Thank you so much
• 
  Jun 13, 2024
  monsernet Author

  Good day,
  Don't worry, I will assist you to fix the erros and help you adding your local language.
  Please open the folder "application/logs", you will find a file with the logs of today "log-2024-06-13". Open it and send me (in Private Message) the last error in the file so as I know the origin file of the error.
  Send me the details in private message and I will help you fixing it.

• 
  Apr 17, 2024
  HexFix Purchased

  Fev. problems while using the script:
  - When updating user after update click it shows 404.php
  - Script forces admin to set user picture when trying to user update, no blank space for user picture/avatar
  - MOST IMPORTANT CASE: If I creating user and giving him warehouse he can see every product and stock... user should only see stock/products which is crurrently added to the selected warehouse!
  - When setting up roles user shouldn't see other bookmarks... so for example when user have only role/privilage to see stock only bookmark/label which he should see is stock not other ones.
  - Error 200 - parsing error even if server have everything which needed.
  Support seems to be great at first 2 weeks then 0 contact... I wondering to give a refund because those basic issues. I also emailed about additional options but for now I don't need them, just those basic one will be great.
• 
  Apr 17, 2024
  monsernet Author

  -. First point : et me check it and I will return back to you
  - User update : I just checked it, and you are wright, in edit page the user edit submit require the picture. I will fix it in the next version. For a quich fix from your part : go to "application/views/users/edit" >> line 109 and remove the word "REQUIRED".
  - I did not understand what you are meaning by bootmarks
  *** The two mentioned errors will be fixed and sent to you by email *******
  - Error 200 : The error 200 is happening for your javascript requests and as you told me all callls get 200 response which means you have problem with your javascript request ( this erroe happened only for you). I even asked you to connect to your script remotly to understand the problem and try to resolve it but you apologized because of lack of time.
  The additional options, I have emailed you and I asked you to check if you need additional tasks and I am still waiting for your reply from that time.
  I always reply to all requests in the shortest time before 24 hours and I never ignored a support request.

• 
  Apr 6, 2024
  giigii91 Purchased

  A PHP Error was encountered
  Severity: Warning
  
  Message: Undefined variable $deliveryDetails
  
  Filename: returns/createDeliveryReturn.php
  
  Line Number: 136
  
  Backtrace:
  
  File: D:xampphtdocswarehouseapplicationviewsreturnscreateDeliveryReturn.php
  Line: 136
  Function: _error_handler
  
  File: D:xampphtdocswarehouseapplicationcontrollersGoodReturn.php
  Line: 108
  Function: view
  
  File: D:xampphtdocswarehouseindex.php
  Line: 315
  Function: require_once
  
  
  the program has only errors
• 
  Apr 6, 2024
  giigii91 Purchased

  A PHP Error was encountered
  Severity: Warning
  
  Message: Undefined variable $transferRow
  
  Filename: returns/createTransferReturn.php
  
  Line Number: 107
  
  Backtrace:
  
  File: D:xampphtdocswarehouseapplicationviewsreturnscreateTransferReturn.php
  Line: 107
  Function: _error_handler
  
  File: D:xampphtdocswarehouseapplicationcontrollersGoodReturn.php
  Line: 80
  Function: view
  
  File: D:xampphtdocswarehouseindex.php
  Line: 315
  Function: require_once
  
  " />
  A PHP Error was encountered
  Severity: Warning
  
  Message: Undefined variable $transferRow
  
  Filename: returns/createTransferReturn.php
  
  Line Number: 109
  
  Backtrace:
  
  File: D:xampphtdocswarehouseapplicationviewsreturnscreateTransferReturn.php
  Line: 109
  Function: _error_handler
  
  File: D:xampphtdocswarehouseapplicationcontrollersGoodReturn.php
  Line: 80
  Function: view
  
  File: D:xampphtdocswarehouseindex.php
  Line: 315
  Function: require_once
  
  " >
  A PHP Error was encountered
  Severity: Warning
  
  Message: Undefined variable $transferRow
  
  Filename: returns/createTransferReturn.php
  
  Line Number: 111
  
  Backtrace:
  
  File: D:xampphtdocswarehouseapplicationviewsreturnscreateTransferReturn.php
  Line: 111
  Function: _error_handler
  
  File: D:xampphtdocswarehouseapplicationcontrollersGoodReturn.php
  Line: 80
  Function: view
  
  File: D:xampphtdocswarehouseindex.php
  Line: 315
  Function: require_once
  
  " >
• 
  Apr 6, 2024
  monsernet Author

  - for the CreateDeliveryReturn file :
  In the line 136 the existence check should be maintained for the $deliveryDetails variable. Just replace the existing code (of the line 136) with the following one :
  if(isset($deliveryDetails) && $deliveryDetails != NULL) {
  
  - for the CreateTransferReturn file :
  In the lines 107, 109, 111 replace the " if($transferRow){ " code with " if(isset($transferRow) && $transferRow != NULL){ "

• 
  Mar 26, 2024
  HexFix Purchased

  Hi, I have a problem with company info when using Polish language "Error - 200: parsererror". Any idea? I will add in this week Polish translate but first need to configure script.
• 
  Mar 26, 2024
  HexFix Purchased

  I see now that every change which I want to do in General Settings ending with parse error.
• 
  Mar 26, 2024
  monsernet Author

  Hi ,
  The "Error - 200: parsererror" means the ajax request was successfully done but there is an issue in retreiving data for the view. Can you send me screenshots please (I already replied to your email sent) ?

• 
  Mar 18, 2024
  hockychen Purchased

  Hi, I cant seems to add stock after adding a newly created product. I simply cannot allocate a location to put the item into the warehouse location.
  Also is there a way to add different number for the same product with the same barcode since my products are products with many variants of colors (often up to 12/24 colors, depending on seasonality)
• View 2 more replies
• 
  Mar 18, 2024
  monsernet Author

  Hi,
  1- you can add stock to a newly created product by going to the menu "Stock control >> Add Stock" then you choose the product from the list or even you can put the cursor on the barcode filed and scan the product barcode, you will get the product information and you add the quantity you want and choose the warehouse location where you want to store the quantity added (Note: I already showed you how to add quantity to warehouse on the installation session we made online).
  
• 
  Mar 18, 2024
  monsernet Author

  2- For adding different variants of the same products, you have two options :
  - Option 1 : Add each option as a separate product and this option does not require any customization of code from your part.
  - Option 2 : If you want to keep the products as they are and you want to add different variants for each product (colors for example), you can do it by a little customization of the code and the database from your part. For example, you can create a new table named "Variants" and this table will contains a reference to the product Id and the variant name. You should also customize the code when adding stock or displaying product to maintain the display of the variants .
• 
  Mar 19, 2024
  hockychen Purchased

  For the first part I have added what was required, but the prgram simply does not show the volume leading to the value of the volume as 0 making it prompt with required volume and also prompting required shelves is being 0
• 
  Mar 19, 2024
  hockychen Purchased

  Additionally within the add stock part. After I chose the product to the choose product. The product prompt in the add stock is still shown empty. I can only add stock to the existing product since they already have stock that exist
• 
  Mar 19, 2024
  monsernet Author

  You mean that when selecting a product from the list, the product name does not appear in the displayed data, this is caused by the select2 dropdown sometimes it does not get the value extracted from ajax call.
  To resolve this, just remove the class"select2" from the dropdown list and it will work perfectly.
  I will also update this in the next version of the script.

• 
  Mar 11, 2024
  hockychen Purchased

  Is there any delete button for product and etc?
• 
  Mar 11, 2024
  monsernet Author

  There is the option of deactivating a product. I did not add a DELETE action to the script because I wanted to keep the tracking of the actions made on the product and if deleting products permanently, the tracking records for the deleted products will not be accessible.
• 
  Mar 12, 2024
  hockychen Purchased

  Sorry how should I install this program into my computer?