184 Support questions or comments

• 
  Jun 1, 2024
  Trionpoint Purchased

  Please respond please help urgently
• 
  Jun 4, 2024
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  May 20, 2024
  RAPTec Purchased

  Hello arnjra, do you have a plan to release the update? what new features or fixes?
• View 1 more reply
• 
  May 26, 2024
  vaibhav08228

  https://www.instagram.com/aashishranjanmishra/ this is his Instagram handle message him there i think is not interested in solving problems of his customers
• 
  Jun 3, 2024
  ionfirm Author

  Hey RAPTec,
  
  We're releasing the 7.0 version today at around 5 PM. Thanks for your patience and understanding.
• 
  Jun 3, 2024
  GetmeonlineIndia Purchased

  5 pm already passed
• 
  Jun 4, 2024
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  May 11, 2024
  Trionpoint Purchased

  The developer makes big promises. They are still de-crising each and every function I have not yet worked properly what's up dude do you want to grow your business
• 
  Jun 2, 2024
  homemsombra Purchased

  These guys are spam, I already said that, they promised and now they are making other software to only put on the extended license. I first bought this software, they promised me a lot, now they have reduced the functionality
• 
  Jun 3, 2024
  ionfirm Author

  We are thrilled to announce the release of a significantly enhanced version of our product today. Please disregard any previous issues or errors, as we have diligently addressed them. We are excited to introduce a fresh new theme, innovative design, and a range of novel functionalities that will revolutionize your experience.
• 
  Jun 4, 2024
  GetmeonlineIndia Purchased

  We are pleased to announce the launch of the latest version today. Stay connected
  . please read this for 20-25 more days till released with more bugs.

• 
  May 3, 2024
  homemsombra Purchased

  Dude, I went to log into my account on my website today and this message appears, you're kidding me image error https://i.imgur.com/uf04s8U.jpeg
• View 3 more replies
• 
  May 4, 2024
  ionfirm Author

  Exercise caution when attempting to use this on multiple domains, as it will not function. Please run it exclusively on one domain. The license is valid for a single server only.
  
  If you're encountering issues with your valid domain, we can reset your license. Could you please confirm?
• 
  May 6, 2024
  vaibhav08228

  @homemsombra bro the author really don't have any technical knowledge and he is selling this script but he don't provide any technical support, also i think he done fraud with so many customer, i think you should not depend on this madarch*d Aashish
• 
  May 6, 2024
  ionfirm Author

  Thank You for your reply and using slang words for our team member. God bless you soon.
• 
  May 7, 2024
  vaibhav08228

  what do you mean by "god bless you soon"
• 
  May 8, 2024
  homemsombra Purchased

  Dude, I uninstalled it, it was only installed on a single domain, I'm not going to waste any more of my time with you, you were dishonest, I thought you were an honest person. I could ask for a refund as I was the first to buy this script.
• 
  May 9, 2024
  ionfirm Author

  We sincerely apologize for any inconvenience caused. Your feedback is highly valued, and we take your comments seriously. We have made every effort to address all reported issues promptly, as we highly value your continued support as a longstanding customer. Please don't hesitate to reach out to us via WhatsApp. We are committed to resolving any outstanding concerns you may have.

• 
  Apr 24, 2024
  zukiungu Purchased

  I have bought it and tried to install it, but the initial display always shows 500 Server Error, where I have to contact support, until now I can't use it
• 
  Apr 24, 2024
  ionfirm Author

  Please check your inbox. I'm here to assist you with configuring the script on your server.

• 
  Apr 13, 2024
  homemsombra Purchased

  I was the first to buy this script. When I bought it they said they would update the online chat with sending files. However, the developer has not updated it with these features. Now it sells extended license with advanced features. That really wasn't honest
• View 1 more reply
• 
  Apr 16, 2024
  FrederickStaff

  There is no difference in the product if you purchase an extended license
• 
  Apr 17, 2024
  homemsombra Purchased

  Friend, when I bought this it didn't have any specifications. Now that you have explained the differences between the regular license and the extended version. When I bought it, the developer said he would put file upload in the script, but now you only put it in the extended version. You are a fake. I really would have asked for my refund.
• 
  Apr 18, 2024
  ionfirm Author

  If you're interested in Media Support features in Live Chat for the Regular Version, we can create an Addon specifically for this purpose. You'll be able to purchase and activate this functionality as needed.
• 
  Apr 18, 2024
  homemsombra Purchased

  When I purchased this from you, you said you would put the media files in the online chat. Now you only implemented this in the extended version. Be the true professional

• 
  Mar 26, 2024
  RAPTec Purchased

  You can make version v6.5.9 available, I cannot update directly via the system, it gives an error and does not update, even with IONCUBE LOADER.
• 
  Apr 1, 2024
  ionfirm Author

  Stay tuned for today's update! We've just uploaded the latest version here. While we await marketplace approval, feel free to download it manually. This version promises the best stability yet. Thank you for your patience and continued support!

• 
  Mar 22, 2024
  vaibhav08228

  demo is not working bro
• 
  Mar 22, 2024
  ionfirm Author

  Okay Thank You for informing us. Give us some time. We are fixing it.
  
• 
  Mar 22, 2024
  ionfirm Author

  Demo website is working right now. You can login in it.

• 
  Mar 21, 2024
  Trionpoint Purchased

  New error
  Last 6.9 update after new User message not received
  I connect developer but not responding
• 
  Mar 22, 2024
  ionfirm Author

  Please review Meta's policy. If messages sent through your API are not received by users, it may indicate a permission issue with your Meta API.
  
  Please avoid raising unnecessary queries and immediately labeling them as errors. Meta has recently updated its policies, so it's advisable to review them before attributing any issues to bugs or errors.

• 
  Mar 21, 2024
  RAPTec Purchased

  Hello, I am unable to update the version to 6.5.9 or newer, even installing IONCUBE LOADER on the server. I recommend having a link to download the update manually or even here via Codester. Can you send me a link to update the version manually?
• 
  Mar 21, 2024
  Trionpoint Purchased

  Simple process you can install the extension IONCUBE LOADER in cpanel, plesk, etc then refresh successful installation completed