184 Support questions or comments

• 
  1 month ago
  navjot1985

  i want to go for extended license but what if i purchased first regular lic , check it , if works fine than want to go for extended license , will it be possible.

• 
  1 month ago
  navjot1985

  i m very much interested to buy this product , but want to make sure :-
  Does it support direct Meta Cloud API token integration (no QR login)?
  Does each tenant connect their own Meta app?
  Is conversation-based pricing configurable?
• 
  1 month ago
  ionfirm Author

  Hi, thank you for your interest in our product.
  
  1. Yes, this is the official WhatsApp API platform. Each user needs to connect their own API to the platform.
  
  2. Pricing is regulated by Meta unless you become a solution provider. If you onboard customers using your own payment method, you can purchase the wallet system plugin for WhatsCloud from the admin panel.

• 
  1 month ago
  ionfirm Author

  THIS IS THE BIGGEST ARCHITECTURAL UPDATE. PLEASE READ CAREFULLY BEFORE PROCEEDING WITH THE UPDATE.!!!!!

• 
  10 months ago
  giannotta

  Hi everyone, I would like to purchase your extended license but I have some questions before purchasing: 1) is it possible to customize everything in whitelabel your software, two can you use the platform api for example to create modules and plugins for wwoocommerce and whmcs to send notifications to customers via the associated whatsapp number? 3) would it be possible to deactivate registration on the frontend theme and leave only the login active because I would like to manually register the accounts after the users purchase my plans on my whmcs? I await your updates

• 
  Apr 11, 2025
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  Apr 11, 2025
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  Apr 11, 2025
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  Apr 11, 2025
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  Apr 11, 2025
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  Apr 11, 2025
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e