3 Support questions or comments

• 
  1 week ago
  andreub Purchased

  Hi Luis, I’ve been testing the Cardly demo and the app looks exactly like what I’m looking for.
  However, the QR scanner does nothing when I try it, and Chrome DevTools shows an error related to the scanner files.
  Could you please check the demo or provide a working demo so I can test it properly before purchasing?
  Also, does Cardly allow creating multiple administrator users, or only one admin account?
  Thanks.
• 
  1 week ago
  luisramirez Author

  Hi andreub,
  
  Thank you for reporting this, and thank you for your purchase.
  
  I confirmed the QR scanner issue. It was caused by the scanner library loading externally in the demo. I have corrected this by bundling the QR scanner and QR code libraries locally, so they no longer depend on external CDN services.
  
  I have also added multiple administrator account management with role-based access:
  
  - Super Admin
  - Admin
  - Staff
  
  Super Admin users can create, edit, activate, deactivate, block, and manage additional administrator accounts.
  
  The Cardly v1.0.12 update has been submitted to Codester for review. Once it is approved and published, you will be able to download the updated version directly from your Codester purchase page at no additional cost.
  
  Thank you for your patience.

• 
  3 weeks ago
  Juan Carlos5

  Hi, My business requires to have 50 scans before a prize. Can I change it from 10 to 50?
  What if lets say they get a small discount when they reach 10, but a free one when they reach 25?
  Can we have several goals? Or it resets after 10 or the initial goal?
• 
  2 weeks ago
  luisramirez Author

  Hi Juan, thank you for your interest in Cardly.
  
  In the current version, Cardly works with one fixed loyalty cycle: 10 stamps = 1 reward. This value is not currently configurable from the admin panel.
  
  Once the customer completes the 10 stamps, the reward becomes available and the card stops receiving new stamps. After the reward is redeemed, the system automatically creates a new loyalty round starting again at 0/10.
  
  Multiple reward levels, such as a discount at 10 stamps and a free item at 25 stamps, are not included in the current version.
  
  A single custom goal such as 50 stamps, or a multi-tier reward system, would require a custom enhancement. I can evaluate the exact workflow you need before confirming scope and availability.
  
  Please let me know whether you need:
  
  1. One reward after 50 stamps only, or
  2. Multiple rewards at different stamp levels, such as 10 and 25.

• 
  1 month ago
  patydan

  Please share the working demo
• 
  1 month ago
  luisramirez Author

  Hello,
  
  Thank you for your message.
  
  The live demo is working correctly, but Codester’s preview frame may block the external domain from loading inside the frame.
  
  Please click “Remove frame” at the top-right of the preview page, or open the demo directly here:
  
  https://cardly.nexflowtechsv.com/
  
  Best regards.
• 
  1 month ago
  patydan

  I can't register, my country is not there, also no admin credentials
  
  Then can I test? Please share the demo credentials
• 
  1 month ago
  luisramirez Author

  Hello,
  
  Thank you for your message.
  
  You can test the admin demo using these credentials:
  
  Admin URL:
  https://cardly.nexflowtechsv.com/admin/login
  
  Username:
  admin
  
  Password:
  Admin123456
  
  About the country list, thank you for reporting it. I will review the demo country selector and expand the available country options so registration can be tested more easily.
  
  For now, you can test the admin panel directly with the credentials above.
  
  Best regards.