2 Support questions or comments

• 
  2 days ago
  eggyscripts Author

  Eggy CRM Elite Confirmed-Bug Fix Report
  
  
  Corrected output packages:
  - eggy-crm-elite-regular-edition-fixed.zip
  
  Main confirmed fixes applied:
  1. Corrected packaging structure for Enterprise, Professional and Regular editions.
  2. Rebuilt Professional so it is no longer a ZIP inside a ZIP.
  3. Rebuilt Regular and Professional from the same current CRM Elite architecture instead of old legacy licence packages.
  4. Added installer environment checks for PHP version, pdo_mysql and writable config/storage/uploads folders.
  5. Added post-schema verification before config/config.php and storage/install.lock are written.
  6. Added backend role permission helpers and enforced view/create/edit/delete/export rules in the generic CRM module engine.
  7. Connected Extension Manager toggles to feature access so disabled supported elite modules disappear from navigation and direct routes are blocked.
  8. Enforced staff/user limits by edition.
  9. Enforced public lead form limits by edition.
  10. Hardened file uploads with extension allowlist, server-side MIME checks, randomized stored names and authenticated download endpoint.
  11. Reworked imports/exports as Lead Import / CRM Export with POST + CSRF export actions and role-restricted export access.
  12. Added failed-login rate limiting while preserving password_hash/password_verify authentication.
  13. Added duplicate custom field key checks and friendly admin errors.
  14. Updated README and docs to match corrected package structure, roles, edition limits, import/export behaviour and file storage behaviour.
  
  Changed files of note:
  - README.md
  - docs/INSTALLATION.md
  - docs/EDITIONS.md
  - docs/FEATURES.md
  - includes/bootstrap.php
  - includes/edition.php
  - includes/layout.php
  - includes/modules.php
  - install/index.php
  - admin/staff.php
  - admin/public_forms.php
  - admin/files.php
  - admin/download_file.php
  - admin/imports.php
  - admin/login.php
  - admin/custom_fields.php
  
  Static tests completed:
  - All PHP files passed php -l under PHP 8.4.16.
  - Each fixed ZIP extracts to one clean product folder only.
  - No fixed ZIP contains another ZIP inside it.
  - Installer page renders in CLI/web-style static test and shows pdo_mysql missing in this environment.
  - Edition constants verified in config/config.example.php and generated installer config output for Enterprise, Professional and Regular.
  

• 
  4 days ago
  eggyscripts Author

  Support Information
  
  Thank you for purchasing or reviewing Eggy CRM Elite - Self-Hosted PHP CRM.
  
  Support is available for product-related issues, installation questions and confirmed bugs within the original package files.
  
  What support includes
  
  Support may include help with:
  
  Installation guidance
  Installer or setup issues
  Database connection problems related to the script
  Missing files from the package
  PHP/MySQL compatibility questions
  Confirmed bugs in the original product files
  Basic configuration guidance
  Clarification on included features
  Documentation questions
  What support does not include
  
  Support does not include:
  
  Custom feature development
  Custom design or layout changes
  Third-party script integration
  Server administration
  Hosting setup
  DNS configuration
  Email server configuration
  Payment gateway account setup
  Fixing modifications made by the buyer
  Rebuilding the product for a different framework
  Installing the script on your server unless a separate paid service is agreed
  Before requesting support
  
  Before opening a support request, please check:
  
  Your PHP version matches the product requirements
  Your MySQL/MariaDB database exists
  Your database username, password and hostname are correct
  Required folders have the correct write permissions
  All files were uploaded in the correct location
  Your server error log for the exact PHP error
  The included documentation and installation guide
  Please include this information when requesting support
  
  To help resolve your issue faster, please include:
  
  Your hosting type: shared hosting, VPS, dedicated server or local server
  PHP version
  MySQL or MariaDB version
  The exact page where the issue happens
  The exact error message shown
  A screenshot if possible
  Steps to reproduce the problem
  Whether the files were modified after purchase
  Important note
  
  Please do not post private login credentials, database passwords, FTP details, hosting passwords or sensitive server information in public comments.
  
  If private access is required, it should only be shared through an agreed secure support method.
  
  Product updates
  
  If an update is released, please back up your files and database before uploading new files. If you have customised the script, compare the changed files carefully before replacing anything.
  
  Custom work
  
  Custom features, extra integrations, redesign work, installation services and bespoke modifications are not included in standard support, but may be discussed separately if available.