52 Support questions or comments

• 
  3 months ago
  abd3llah Purchased

  Thanks for your response.
  
  However, my question isn't fully answered yet. I know I'm using the free user version and Gemini uses a symbol system, but I'd like to know why the script can't generate output even for texts under 2,000 characters, while the documentation specifies a limit of 10,000 characters.
  
  Also, I'm currently unable to contact the support team directly, so I'm writing here in the comments.
  
  If there's an easier or preferred way to contact support, please let me know—it would greatly help me resolve this issue faster.
  
  Thank you again for your time and support.

• 
  3 months ago
  abd3llah Purchased

  but it doesn’t seem to generate even 2,000 characters — I keep getting an error message when I try longer text. Could you please check why this is happening? Is there an internal limit lower than 10,000 characters?
  
• 
  3 months ago
  237Coders Author

  Please, i emphasize you are using the initial release of this project that does not control free usage of the api. this will be a big issue for you..
  
  Again, I will advice you use support system of support related problems than commenting here

• 
  3 months ago
  abd3llah Purchased

  I hope you’re doing well.
  
  I’ve noticed an issue with the character limit in the AI Voice Studio script.
  Although the script states that the maximum limit is 10,000 characters, I’m getting an error even when using 9,000 or even 4,000 characters.
  
  Could you please check if there’s an internal limit lower than 10,000 or if this might be related to the Gemini API token limit?
  
  Thank you for your time and support.
  
  Best regards,
• 
  3 months ago
  237Coders Author

  The thing is Gemini uses token system and not characters. We there is not defined character limit for the API

• 
  3 months ago
  abd3llah Purchased

  I am generating a voice that says: "An error occurred while generating speech. Please try again." Why do errors keep appearing?
• 
  3 months ago
  237Coders Author

  Note that the Gemini APIs have rate limit depeding on wether you are on free tier or paid tier. https://ai.google.dev/gemini-api/docs/rate-limits#tier-1 This is the exact reason why this project was upgraded to Saas. But i see you are still using the initial release that gives users complete free acess. This will definitely leads to quick rate limits. I suggest you download and reinstall the saas version were you can limit the numbers of free generations
• 
  3 months ago
  abd3llah Purchased

  I hope you’re doing well.
  I have a quick question regarding the API key used in the project.
  
  When the API key reaches its rate limit, does it automatically recover after some time, or does it become permanently unusable?
  I just want to understand whether I need to generate a new key every time the limit is exceeded or if it will start working again after a cooldown period.
  
  Thank you for your time and support!
• 
  3 months ago
  237Coders Author

  The rate limit is temporary and typically applies in a few ways:
  
  Requests Per Minute (RPM): If you exceed this limit, you will be blocked for the remainder of that minute, but access will automatically resume when the minute is over.
  
  Tokens Per Minute (TPM): If you exceed the maximum number of tokens you can send/receive in a minute, you'll be blocked until the minute rolls over.
  
  Requests Per Day (RPD): If you exceed this limit, you will be blocked for the rest of the day, and the limit will reset at a specific time, often midnight Pacific Time (PT).
  
  Key takeaway: Your API key does not become permanently unusable. It will automatically recover based on the specific limit you hit (minute-based or daily-based).

• 
  3 months ago
  abd3llah Purchased

  I would like to add anime voices to the website as part of the text-to-speech feature (similar to the voices of distinctive anime characters).
  Can you tell me how I can contact you so we can discuss details such as implementation timeline, cost, etc.?
• 
  3 months ago
  237Coders Author

  We had already shared link to open a support ticket https://237coders.site/support/

• 
  3 months ago
  abd3llah Purchased

  Hi,
  When someone sends me a message through the contact form, the text appears as strange symbols instead of the correct characters.
  For example, instead of Arabic text, I get something like this:
  يسرى
  What is the solution to this problem
• 
  3 months ago
  237Coders Author

  is It all the messages?? It might be that the user entered a character that could note properly be decoded
• 
  3 months ago
  237Coders Author

  Write support here https://237coders.site/support/ for a fix
• 
  3 months ago
  abd3llah Purchased

  I sent a message to support more than 20 days ago and there has been no response until now

• 
  3 months ago
  abd3llah Purchased

  I installed my Gemini API key and linked my Visa to my Google Cloud account, but when generating audio, I get the message "An error occurred while generating speech. Please try again." Please help me resolve this issue.
• View 5 more replies
• 
  3 months ago
  237Coders Author

  Hello, can you share your site URL?? This issue might be linked to geo restriction.
• 
  3 months ago
  abd3llah Purchased

  Website link: https://speechbest.com
• 
  3 months ago
  237Coders Author

  This was working well from start?? Because the 400 error could be linked with quota limitation
• 
  3 months ago
  abd3llah Purchased

  Hi,
  Here’s what I did so far to set up the API:
  
  1. I created a Gemini API key from Google AI Studio.
  
  
  2. Then, I created a Google Cloud account using the same email address.
  
  
  3. I linked my Visa card to the Google Cloud account and enabled billing.
  
  
  4. After that, I added my Gemini API key to the script configuration.
  
  
  5. However, when I try to generate speech, I still get the error:
  
  > “An error occurred while generating speech. Please try again.”
  
  
  
  
  
  Could you please check if the script requires a Google Cloud API key instead of the one from google AI Studio?
  
  Thanks for your help!
• 
  3 months ago
  237Coders Author

  The API need is from Google AI Studio.
  1- Got here https://aistudio.google.com/app/projects
  2- Create a project and setup billing
  3- Next to to https://aistudio.google.com/app/api-keys
  4- Click "Create API Key" Select the created project you have enabled billing for and generate an API key
• 
  3 months ago
  abd3llah Purchased

  Hi,
  The site was working perfectly after setting up the Gemini API key and billing, but recently when generating speech for long text (close to 10,000 characters), it shows the message:
  
  > “An error occurred while generating speech. Please try again.”
  
  
  
  I tried shortening the text, and it worked fine — so it seems the issue happens only when the input text is too long.
  Could you please check if the backend can split large text automatically into smaller chunks before sending it to the Gemini API?
  That should fix the error for long inputs.
  
  Thanks for your help!
• 
  3 months ago
  237Coders Author

  Ok, thanks for your suggestion, we will be implementing this in the next updat
• 
  3 months ago
  abd3llah Purchased

  I would like to add anime voices to the website as part of the text-to-speech feature (similar to the voices of distinctive anime characters).
  Can you tell me how I can contact you so we can discuss details such as implementation timeline, cost, etc.?

• 
  4 months ago
  abd3llah Purchased

  Can the site speed be controlled?
• 
  4 months ago
  237Coders Author

  Hello, what do u mean by site speed?? If you are refering to how fast your site loads with this script, it will depend on your hosting server. For how fast the script process tts, it depends on several factors, including the specific model used, the complexity of the task, the length of the prompt and response, and the user's service tier. Different models are optimized for different priorities, so developers can choose the right one for their use case

• 
  4 months ago
  Pradeepan

  This seems to be a scam. Such authors should be thrown out forthwith. Why should a genuine author shows one and sells another?
• 
  4 months ago
  237Coders Author

  Hello, We do not quite understand your concern here
• 
  4 months ago
  Pradeepan

  I can understand a saas script charging or API collecting fee. I was commenting based on a buyers comment that a script bought as "audio script" turned out to be "Hi I bought your script and I want a refund because your script requires a paid Google Gaming subscription service" and "Hi you're advertising another PHP script for a job board. Where is this file for sale ? Where can I buy this one: Jobboard : PHP Jobboard platform with Saas, role-based authentication, notification syste, etc" and your reply "Hello, the script will be ready soon. Once we are done with all the checks and debugs, it will be available here by next week". This shows the script is not ready yet and the displayed product is not the same.

• 
  4 months ago
  hanyarf000 Purchased

  Hi I bought your script and I want a refund because your script requires a paid Google Gaming subscription service.
• 
  4 months ago
  237Coders Author

  You can use the gemini API TTS for free for a while but will later on require a paid plan based on usage, that is exactly why this project was upgrade to saas such that you can charge users for using it.
• 
  4 months ago
  237Coders Author

  You have to bare in mind Most TTS API services are paid similarly the ways scripts that use for example OpenAI API.