Connect WordPress Forms to Popular CRM Systems

FormBridge CRM sends form submissions from WordPress directly to your CRM. Configure field mapping, process submissions through a reliable background queue, track UTM parameters, receive Telegram notifications and review detailed diagnostic information from one interface.

Supported WordPress Form Plugins

• Contact Form 7
• WPForms
• Fluent Forms
• Forminator
• Ninja Forms
• Gravity Forms

Supported CRM Systems

• HubSpot CRM
• Bitrix24
• KeepinCRM
• Zoho CRM
• SalesDrive
• Pipedrive
• NetHunt
• KeyCRM

Main Features

• Visual mapping between form fields and CRM fields
• Global mapping and individual mapping for specific forms
• Immediate sending, background sending and queue-only modes
• Automatic retries with configurable limits and retry delays
• Background queue with failed and inactive submission management
• Submission logs with request, response and processing history
• UTM source, medium, campaign, term and content tracking
• Landing page, referrer, form ID and form name tracking
• Optional gclid and fbclid attribution
• Privacy-aware tracking modes with consent support
• Custom Telegram notification templates
• Masked sensitive data in logs and diagnostic reports
• Encrypted storage for credentials and queued payloads
• Built-in CRM connection testing
• System diagnostics with a downloadable technical report
• Automatic cleanup for old logs and processed queue records
• English, Ukrainian and Russian interface translations

Reliable Background Processing

FormBridge CRM can save submissions to a queue before sending them to the selected CRM. Failed requests can be retried automatically with configurable batch size, maximum attempts and retry delay.

Administrators can review sent, pending, failed and inactive submissions, inspect processing history and manually retry selected records.

Visual Field Mapping

Connect any supported form field to the appropriate CRM field. You can create a default mapping for all forms or configure separate mappings for individual form IDs.

UTM Tracking and Privacy

Choose between tracking the current page without cookies, storing attribution after visitor consent, always storing attribution in a cookie or disabling tracking completely.

The plugin can automatically capture standard UTM parameters, landing page, referrer, form information and optional advertising click identifiers.

Telegram Notifications

Send customizable notifications to a Telegram group or channel. Message templates support form data, CRM information, UTM parameters and additional submission fields.

Logs and Diagnostics

Review CRM requests, responses and submission history from the WordPress administration area. Sensitive values such as API keys, tokens, authorization headers and webhook secrets can be masked automatically.

The built-in system status page checks the WordPress environment, PHP version, OpenSSL, HTTPS, WP-Cron, queue status and integration configuration.

System Requirements

• WordPress 6.0 or newer
• PHP 7.4 or newer
• PHP OpenSSL extension for encrypted credentials and queue payloads
• At least one supported form plugin
• CRM account and valid API credentials
• HTTPS is recommended for production websites

Documentation

The download package includes complete offline documentation with installation instructions, configuration examples, troubleshooting information and descriptions of all supported integrations.

Documentation is also available directly from the WordPress Plugins page through the built-in View details link.

Marketplace License

No additional license key activation is required for marketplace customers. All plugin features are available after installation. Updates can be downloaded from the customer's marketplace account.

Included Files

• Installable WordPress plugin ZIP
• Complete HTML documentation
• Installation guide
• License information
• Changelog

Quality and Compatibility

FormBridge CRM 1.3.0 includes an automated release process, production archive validation and more than 400 automated tests covering integrations, mapping, queues, diagnostics, security and release packaging.

• Connects 6 popular WordPress form plugins to 8 CRM systems
• Supports Contact Form 7, WPForms, Fluent Forms, Forminator, Ninja Forms and Gravity Forms
• Integrates with HubSpot CRM, Bitrix24, KeepinCRM, Zoho CRM, SalesDrive, Pipedrive, NetHunt and KeyCRM
• Visual mapping between form fields and CRM fields
• Default field mapping and individual mapping for specific forms
• Immediate sending, background sending and queue-only modes
• Reliable background queue with automatic retry attempts
• Configurable queue batch size, maximum attempts and retry delay
• Manual retry for failed and inactive submissions
• Submission logs with request, response and processing history
• Automatic masking of API keys, tokens, webhook URLs and sensitive data
• Encrypted storage for CRM credentials and queued submissions
• UTM source, medium, campaign, term and content tracking
• Landing page, referrer, form ID and form name tracking
• Optional gclid and fbclid attribution
• Privacy-aware tracking with cookie consent support
• Custom Telegram notification templates
• Built-in CRM connection testing
• System diagnostics with downloadable technical reports
• Automatic cleanup of old logs and processed queue records
• Built-in offline HTML documentation
• English, Ukrainian and Russian interface translations
• No additional license key activation required for marketplace customers

• WordPress 6.0 or newer
• PHP 7.4 or newer
• PHP OpenSSL extension for encrypted credentials and queued payloads
• At least one supported WordPress form plugin installed and activated
• An account and valid API credentials for the selected CRM system
• WordPress administrator access for installation and configuration
• WP-Cron or a server cron job for background queue processing
• HTTPS is recommended for production websites and external API communication
• A modern web browser with JavaScript enabled

1. Download the purchased package and extract it on your computer.
2. Open the Plugin folder inside the downloaded package.
3. In WordPress, go to Plugins > Add New > Upload Plugin.
4. Upload the included formbridge-crm-1.3.0.zip file.
5. Click Install Now and then activate FormBridge CRM.
6. Open FormBridge CRM in the WordPress administration menu.
7. Enable CRM integration on the General tab.
8. Select the installed form plugin and the CRM provider you want to use.
9. Open the CRM tab and enter the required API credentials.
10. Use the built-in connection test to verify the CRM configuration.
11. Open Forms & Mapping and map form fields to CRM fields.
12. Configure immediate or background processing under Sending / Queue.
13. Optionally configure UTM tracking and Telegram notifications.
14. Save the settings and submit a test form.
15. Open the submission logs to confirm that the test record was created in the CRM.

Complete installation, configuration and troubleshooting instructions are included in the downloadable HTML documentation.

The built-in documentation can also be opened from the WordPress Plugins page by clicking View details next to FormBridge CRM.