126 Support questions or comments

• 
  Jun 27, 2023
  patagoniaingredients Purchased

  I can't use my paid APP! When I want to open MailCarry, it asked for Refresh License. Why suddenly comes it up and why I am blocked from using the APP? I need to use it and I still wait for your response to my Emails that I already send to you.
• 
  Jun 27, 2023
  premiersol Author

  give me your app url, normally you will need to go to setting when app installed it will setup the key, any how send me your app url at [email protected]

• 
  Jun 10, 2023
  mattrin Purchased

  When I press the button on install page - nothing is happening; the pageis staying on the install page
• 
  Jun 10, 2023
  premiersol Author

  Hi,
• 
  Jun 10, 2023
  premiersol Author

  Send me your installation link on [email protected]
  thanks

• 
  Apr 5, 2023
  sreenivasb2004 Purchased

  Hi
  I am getting Invalid License Key please check help me
  
• 
  May 3, 2023
  premiersol Author

  fixed or not yet?

• 
  Dec 12, 2022
  foxi Purchased

  Application is asking for license key after reinstall, I have sent an email to [email protected] with my app Link—please look into this asap
• View 8 more replies
• 
  Dec 12, 2022
  eyugcom Purchased

  @premiersol I am getting the same issue. Kindly remove this license restriction if it is not able to manage. The license key you shared over email is giving me error now. {"verify":false,"message":"Invalid license key"}
  
• 
  Dec 12, 2022
  eyugcom Purchased

  I got to know after debugging their Licence verification API as well as their website is dead, it is having DB error.
• 
  Dec 12, 2022
  foxi Purchased

  Did you get some response from premiersol?
• 
  Dec 13, 2022
  foxi Purchased

  Seems like we paid for a script that we can't use. That is ridiculous. If I does not get a response from the author within 3 days, I will report it to codester and claim a refund.
• 
  Dec 14, 2022
  premiersol Author

  The license key should work, do you have the kye?
• 
  Dec 14, 2022
  foxi Purchased

  No, the field is suddenly empty. Before no issue, then suddenly it asked for the key. Where can I find my key???
• 
  Dec 14, 2022
  premiersol Author

  send your app url to [email protected]
• 
  Dec 14, 2022
  premiersol Author

  send your app url to [email protected]
• 
  Dec 14, 2022
  foxi Purchased

  Already send
• 
  Dec 14, 2022
  premiersol Author

  replied
• 
  Dec 15, 2022
  foxi Purchased

  Thank you, key works

• 
  Nov 2, 2022
  eyugcom Purchased

  Hi, It is been days since i wrote for another problem i am facing but no response.
  
  I am not able to add sending domain.
• View 5 more replies
• 
  Nov 3, 2022
  premiersol Author

  what is the error
• 
  Nov 4, 2022
  eyugcom Purchased

  refer the image attached https://imgur.com/a/Y340qjH
• 
  Nov 7, 2022
  eyugcom Purchased

  @premiersol could you please respond?
• 
  Nov 7, 2022
  premiersol Author

  It should be add, you should tell us the exact error
• 
  Nov 8, 2022
  eyugcom Purchased

  I shared the screenshot of the error what i am getting when trying to add domain. It is showing the error as method not allowed. rest if you need to check i can share you in email, if you respond over there. I already wrote one, around 10 days back.
• 
  Nov 8, 2022
  eyugcom Purchased

  wrote you on 21st and then a follow up on 1st nov but no response over there.
• 
  Nov 9, 2022
  premiersol Author

  method not allowed mean some server error, we can't help you to server side changes. try demo and a domain, if adding successfully just update your mailcarry copy. it should be working fine.
• 
  Nov 10, 2022
  eyugcom Purchased

  You let me know on which hosting it should work? I tried getting a fresh install. It doesn't seems the hosting problem at all, all the required php extensions, permissions and PHP version are good as advised as per application . As i consulted php developer he advised to get the route controller checked.

• 
  Oct 5, 2022
  Ecomnation Purchased

  Application is asking for licens key after install, I have sent an email to [email protected] - please look into this asap
• 
  Oct 6, 2022
  premiersol Author

  please send your app url on [email protected]
• 
  Oct 12, 2022
  allimercy1 Purchased

  I am getting the
  same problem as well. asking for licens key
• 
  Oct 12, 2022
  premiersol Author

  replied

• 
  Sep 23, 2022
  eyugcom Purchased

  I got the script installed, but after sometime it is asking for license key.
• View 2 more replies
• 
  Sep 23, 2022
  premiersol Author

  when you install the script then go to setting and update. it will set the license key, if not existing for any case.
• 
  Sep 26, 2022
  eyugcom Purchased

  The installation was successful, but while it started asking for license key.
• 
  Sep 27, 2022
  premiersol Author

  send me your app url at [email protected]
• 
  Oct 5, 2022
  eyugcom Purchased

  Mailed a week ago, but no response over email.
• 
  Oct 6, 2022
  premiersol Author

  please send your app url on [email protected]

• 
  Sep 21, 2022
  mreal Purchased

  Hello
  
  I haven't used the script for a long time.
  
  Now I want to update the script but I get the following message
  {"verify":false,"message":"Invalid license key"}
  
  Current version: 2.5.7
  Latest Available Version: 3.0.2
  
  It remains the same and does not update to the most recent version
  
  And on the dashboard
  Warning! No running cron found. There's need to setup a cron. [* * * * * /usr/local/bin/php /home/user-hosting/example.com/artisan schedule:run >/dev/null 2>&1]
  
  What can I do in these two cases
  
  Thanks
• View 2 more replies
• 
  Sep 21, 2022
  premiersol Author

  Hi,
  Please send your installed app url on [email protected]
• 
  Sep 21, 2022
  mreal Purchased

  I have sent you a response via email. Please, check it
• 
  Sep 22, 2022
  premiersol Author

  we did not received yet please make sure you are sending on correct email [email protected]
• 
  Sep 22, 2022
  mreal Purchased

  I sent the email to the email you indicated here previously
  
  I resent the email to the address you indicated again.
  
  Please check your SPAM folder
• 
  Sep 22, 2022
  premiersol Author

  replied

• 
  Aug 24, 2022
  Scott9 Purchased

  It was working perfectly until I migrated to bigger server and now it is asking for license key.
  
  Entering the License key provided by codester is not working. Basically, it’s broken or I’ll have to rearrange the code to remove license request??
• View 7 more replies
• 
  Aug 24, 2022
  premiersol Author

  basically the license key was auto set any how nproblem you can send your app url on [email protected]
• 
  Aug 25, 2022
  Scott9 Purchased

  I have sent you a response via email
• 
  Aug 25, 2022
  premiersol Author

  already replied, check your span also
• 
  Apr 20, 2023
  Scott9 Purchased

  Hello, i've tried emailing due to having same issues. I think the licensed key (this used to be source code no license check source code when i purchased), is changing due to IPv6 and IPv4 resolved installation...How can we remove license or permanently whitelist all of our IPs?
• 
  Apr 21, 2023
  premiersol Author

  It need custom changes.
• 
  May 3, 2023
  Scott9 Purchased

  How can I make the changes
• 
  Jun 28, 2023
  Scott9 Purchased

  I have disabled IPv6 and have never re-installed it or changed my server's IPv4 or the server hostname...when I installed it, it never asked for license keys, but after updating to a newer version, it never works. Please help to resolve this.
• 
  Jun 28, 2023
  premiersol Author

  When you will install it go to setting and click update it will set the license key automatically, and will never ask again for that installation.
• 
  Jul 6, 2023
  Scott9 Purchased

  So why would it be different? I hope you are correct.
  
• 
  Jul 6, 2023
  premiersol Author

  actually it checks the server IP, domain etc so creates again.

• 
  Jul 9, 2022
  xshadow Purchased

  Hello,
  
  When do you plan to update Laravel to the latest version ?
  
  Thanks